Stantec.
CA – California, Irvine
Overview: Our Transportation group provides comprehensive planning, design, and engineering services for all phases of airports and aviation, bridge, rail, roadway, and transit projects. This is the place where great…
Salary: . Date posted: 05/31/2013
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Southern California Edison/Rosemead, CA
INTRODUCTION:
Highly-motivated; likes challenge; collaborative; committed to delivering high quality work… Did we describe you? Read on…
Southern California Edison is one of the nation’s largest investor-owned electric utilities. We are an industry leader that is designing new and innovative ways to meet our customer’s needs. We are looking for highly motivated individuals who enjoy the challenge of working on key industry changing projects. We need your good ideas and your contributions to remain a leader in this industry.
POSITION OVERVIEW:
The successful candidate will support the regulatory requirements of SCE’s electrical distribution system by developing and designing plans, identifying necessary resources and providing cost estimates and options for the construction of distribution facilities. This position interacts with a diverse customer base on meeting electrical design needs and is responsible for providing successful outcomes for the customer and SCE on assigned or requested projects. Typical responsibilities will include: coordinating activities with other internal personnel and/or organizations to ensure compliance and appropriate follow-through of policies, procedures, rules, rates, and completion dates applicable to his/her assigned projects; managing work orders through the entire process and taking accountability for customer satisfaction; maintaining a current understanding of industry practices, standards and customer needs; acquiring permits and easements, identifying environmental requirements and coordinating required project components with other departments, customers, governmental bodies, and various external sources; managing numerous less complex design projects from inception to construction completion; performing meter spots and related design work; supporting system emergencies as they arise; and performing other duties and responsibilities as assigned. Maintaining a safety conscious work environment by following Edison safety protocols and safe work practice.
JOB REQUIREMENTS:
• Must possess a minimum of one year experience working in the Design, Engineering, Distribution and/or Transmission, Construction and Maintenance organization.
• A combination of formal education, training, and experience to gain knowledge, skills, and abilities generally equivalent to those possessed by a high school graduate.
• Demonstrated experience working with customers, identifying needs and resolving customer issues.
• Demonstrated experience, training or education in a technical or mechanical field, including learning or applying technical information related to engineering, drafting, architecture, construction, mapping, design, mechanics, mathematics, science or computers.
• Demonstrated experience managing several projects concurrently, adjusting to shifting priorities, and meeting deadlines.
• Demonstrated experience in SCE systems such as DPI, DSRP, CSS and DM
• Knowledge of resource books such as DDS, UGS, ESR, Overhead and Underground Construction Manuals.
• Must possess strong oral and written communication skills to interact effectively with clients/ customers. Demonstrated ability to collaborate with others.
• Demonstrated ability to gather and analyze information, and make sound decisions independently and in consideration of applicable policies and procedures.
• Demonstrated ability to take initiative and be accountable for the accuracy of information and for achieving results.
• Must possess a valid California driver’s license. Must be proficient in Microsoft Word, Excel, Lotus Notes and the Company Intranet.
• Must demonstrate the ability to integrate work across relevant areas, develop the business and services to enhance customer satisfaction and productivity, manage risks appropriately, develop and execute business plans, manage information, and provide exceptional service to internal and external customers.
• Must demonstrate effective resource and project planning, decision making, results delivery, team building, and the ability to stay current with relevant technology and innovation.
• Must demonstrate strong ethics, influence and negotiation, leadership, interpersonal skills, communication, and the ability to effectively manage stress and engage in continuous learning.
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Southern California Edison/Mira Loma, CA
Description
This position has been posted as an anticipated vacancy and may become available in the future. If this position becomes available and you meet the requirements, you will be notified via email to apply to the new posting. Please note you will not be sent a communication if this position does not become available.
Introduction:
Highly-motivated; likes challenge; collaborative; committed to delivering high quality work… Did we describe you? Read on…
Southern California Edison is one of the nation’s largest investor-owned electric utilities. We are an industry leader that is designing new and innovative ways to meet our customer’s needs. We are looking for highly motivated individuals who enjoy the challenge of working on key industry changing projects. We need your good ideas and your contributions to remain a leader in this industry.
About:
Power Delivery is responsible for the delivery of electrical energy through SCE's transmission, substation and distribution system. PWRD has approximately 4,200 employees who provide services to more than four million customers throughout SCE's 50,000-square-mile service territory. Grid Operations is responsible for operating SCE's electric grid in a safe and reliable manner in conjunction with appropriate regulatory agencies. At this time, there are a total of 693 occupied positions throughout the numerous departments that make up Grid Ops. The organizational breakdown and asset details can be accessed through the links provided on this page. Additional resources, including the org chart, can be found in the Featured Links section on the right.
Position Overview:
The location of the positions include: Orange County, Devers, and Mira Loma.
The successful candidate will:
•Direct shift activities, including giving functional direction to operating personnel.
•Operate equipment at a substation switching center with jurisdiction over assigned bulk transmission lines, sub-transmission lines, distribution lines and substations.
•Determine operating status from previous shift personnel, station and equipment logs, dispatch board or automated system monitoring devices and inspection of station instruments and equipment.
•Operate or direct the operation of station equipment through manual or automated systems.
•Develop, issue, and verify step-by-step instructions to implement switching programs with consideration for impact on system status.
•Issue, transfer or release work clearances.
•Perform switching and logging to bring third party generation on and off line to the system.
•Determine cause and nature of abnormal station, equipment or system conditions and take action to operate or direct operation of equipment to restore lines and equipment to normal operating conditions.
•Maintain logs, records, report and pertinent information through manual and automated methods.
•Operate telephone and radio equipment.
•Perform multiple, concurrent assignments.
Typical Responsibilities include
•Monitor the SCE electric system using the Energy Management System and various related applications.
•Monitor interconnected system conditions, SCE and interconnected system line flows, voltages, Remedial Action Schemes, and equipment limits during normal and emergency conditions.
•Facilitate and tracking system equipment outages adhering to established SCE and CISO criteria.
•Review, comprehend, and apply operational policy and procedural changes in a time constrained atmosphere.
•Perform internal and external notifications of system events in accordance with established requirements.
•Maintain a safety conscious work environment by following Edison safety protocols and safe work practices.
Job Requirements:
•Must have 5 years of experience working in a switching center as an Electrical System Operator and/or Dispatcher.
•Must maintain a CA driver’s license
•Must be willing to work overtime and/or rotating shifts schedule.
•Must be able to obtain and maintain NERC certification.
•A combination of education, training, and experience to gain knowledge, skills and abilities generally equivalent to those typically possessed by a high school graduate.
•Experience with controlling, monitoring, or operating equipment that regulates or distributes electricity, using real-time data obtained from instruments or computers.
•Experience writing operating procedure/programs to isolate electrical equipment, and dispatch coordinate work.
•Experience with power system operation or distributing or regulating the flow of power on an electrical system involving transmission or distribution voltage lines, generating stations, substations and related equipment.
•Experience working in a switching center.
•Experience tracking conditions that could affect power needs, such as changes in the weather or system operating conditions and make adjustments to meet any anticipated changes.
•Experience with analyzing data or information – Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
•Ability to analyze power system conditions in a real-time operating environment and respond to changing conditions or emergencies to maintain system reliability.
•Ability to coordinate with engineers, planners, field personnel, or other utility workers to provide information such as clearances, switching orders process changes.
•Ability to respond to emergencies, such as transformer or transmission line failures, and route current around affected areas.
•Ability to prepare switching orders that will isolate work areas without causing power outages, referring to drawings of power systems, operating procedures and safe work practices.
•Ability to calculate load estimates or equipment requirements to determine required control settings.
•Ability to communicate with Supervisors, Peers or Subordinates – Providing information to supervisors, co-workers and subordinates by telephone, in written form, e-mail, or in person.
•Strong multitasking with the ability to work independently, is self-motivated, takes responsibility and initiative, also works well as a team player.
•Demonstrated experience using Microsoft Word and Excel
•Must demonstrate the ability to integrate work across relevant areas, develop the business and services to enhance customer satisfaction and productivity, manage risks appropriately, develop and execute business plans, manage information, and provide exceptional service to internal and external customers.
•Must demonstrate effective resource and project planning, decision making, results delivery team building, and the ability to stay current with relevant technology and innovation.
•Must demonstrate strong ethics, influence and negotiation, leadership, interpersonal skills, communication, and the ability to effectively manage stress and engage in continuous learning.
Testing:
•2869 – System Operator Knowledge Test
•4812- System Operator Performance Test
•We encourage you to immediately begin preparing for any tests required in this job posting.
Comments:
•This position has been identified as a NERC/CIP impacted position – Prior to being hired, the successful candidate must pass a Personnel Risk Assessment (PRA) or Background Investigation. Once hired, the candidate must complete specified training prior to gaining un-escorted access to assigned work location and performing necessary job duties.
•There are multiple open positions for this requisition some of the locations include: Orange County, Devers, and Mira Loma.
•This position required overtime, rotating shifts, and call out as system dictates.
•This position has been posted as an anticipated vacancy and may become available in the future. If this position becomes available and you meet the requirements, you will be notified via email to apply to the new posting. Please note you will not be sent a communication if this position does not become available.
•Edison International and Southern California Edison reserve the right to close or cancel a posting at any time.
•If you are interested in this position, please submit your resume in confidence by visiting www.edisonjobs.com
•Edison International is an Equal Opportunity Employer.
•SCE provides access and opportunities to those with disabilities; please let us know if you require an accommodation for this appointment.
Southern California Edison, an Edison International (NYSE:EIX) company, serves a population of nearly 14 million via 4.9 million customer accounts in a 50,000-square-mile service area within Central, Coastal and Southern California. Join the utility leader that is safely delivering reliable, affordable electricity to our customers for over 125 years.
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Southern California Edison/Rosemead, CA
Introduction:
Highly-motivated; likes challenge; collaborative; committed to delivering high quality work… Did we describe you? Read on…
Southern California Edison is one of the nation’s largest investor-owned electric utilities. We are an industry leader that is designing new and innovative ways to meet our customer’s needs. We are looking for highly motivated individuals who enjoy the challenge of working on key industry changing projects. We need your good ideas and your contributions to remain a leader in this industry.
About Transmission and Distribution:
Southern California Edison’s (SCE's) Transmission and Distribution Organizational Unit (T & D) is responsible for planning, engineering, constructing, operating, and maintaining transmission and distribution facilities throughout the 50,000-square-mile territory. T&D is the steward of roughly $19 billion in assets that safely and reliably deliver electricity to 14 million residents via SCE’s 4.9 million customer accounts.
Position Overview:
The Land Service Agent will be in the Interconnet Projects division within Southern California Edison’s (SCE) Transmission and Distribution Organizational Unit. The successful candidate will provide real estate support for 3rd Party Customer renewable energy projects.
Essential job functions include:
•Interface with Caltrans, City and County agencies to research and obtain information for projects on permits, road deeds, road widths, and details of prescriptive and franchise rights
•Interface with United Pacific Railroad (UPRR), Burlington Northern and Santa Fe Railway (BNSF) and other cross-country transportation authorities to obtain easements, Crossing permits and Supplemental Agreements
•Procure information during site inspections on existing easement rights/ROW by measuring road widths, and capturing GPS points to pass off to our mapping department
•Perform due diligence for each project to determine SCE rights to proceed with proposed project.
•Negotiate and purchase land and land rights (easements, permits, leases, and license) for transmission line projects.
•Maintains a safety conscious work environment by following Edison safety protocols and safe work practices.
Job Requirements:
•Must have at least one years of experience in negotiating and sales of real property.
•Must have a current CA Notary Public License.
•Valid California Driver’s License is required.
•Associate degree in Business or related field or an equivalent combination of education, training, and experience.
•Demonstrated experience interacting with public agencies on real estate transactions.
•Demonstrated experience with right-of-ways.
•Demonstrated experience negotiating land rights.
•Must demonstrate the ability to integrate work across relevant areas, develop the business and services to enhance customer satisfaction and productivity, manage risks appropriately, manage information, and provide exceptional service to internal and external customers.
•Must demonstrate effective resource and project planning, decision making, results delivery, team building, and the ability to stay current with relevant technology and innovation.
•Must demonstrate strong ethics, influence and negotiation, leadership, interpersonal skills, communication, and the ability to effectively manage stress and engage in continuous learning.
•Demonstrated experience using Microsoft Word, Excel, PowerPoint, Access, Visio, and Project.
•Demonstrated ability to follow Edison safety protocols and safe work practices.
Preferences:
•Real Estate License.
Comments:
•This is a full-time, project regular position for an estimated duration of 36 months. This position is eligible for company benefits and incentives during the duration of the assignment.
•Visa sponsorship is not available with this position.
•Additional testing may be required as part of the selection process for this position.
•Edison International and Southern California Edison reserve the right to close or cancel a posting at any time.
•If you are interested in this position, please submit your resume in confidence by visiting http://www.edison.com
•Edison International is an Equal Opportunity Employer.
•SCE provides access and opportunities to those with disabilities; please let us know if you require an accommodation for this appointment.
Southern California Edison, an Edison International (NYSE:EIX) company, serves a population of nearly 14 million via 4.9 million customer accounts in a 50,000-square-mile service area within Central, Coastal and Southern California. Join the utility leader that is safely delivering reliable, affordable electricity to our customers for over 125 years.
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Southern California Edison/Big Creek, CA
Introduction:
Highly-motivated; likes challenge; collaborative; committed to delivering high quality work… Did we describe you? Read on…
Southern California Edison is one of the nation’s largest investor-owned electric utilities. We are an industry leader that is designing new and innovative ways to meet our customer’s needs. We are looking for highly motivated individuals who enjoy the challenge of working on key industry changing projects. We need your good ideas and your contributions to remain a leader in this industry.
Position Overview:
This position will be in the Northern Hydro division of Power Production within Southern California Edison’s (SCE) Power Supply organization. The successful candidate will manage the Distributed Control System (DCS) for the Big Creek Hydroelectric project. This project consist of six major dams, numerous smaller dams and reservoirs, and other water conveyances and control equipment to deliver water to drive 23 generating units located in nine hydroelectric powerhouses.
Typical responsibilities will include:
•Manage the Ovation DCS to meet the energy market requirements and the associated corporate goals for operating effectiveness within the California Independent System Operator (ISO) requirements created by the Market Restructuring Technology Upgrade (MRTU) initiative; perform continuous improvement evaluations on any new or changed requirements to the System or to Market requirements that could also affect the DCS logic.
•Perform evaluation on Big Creek’s Water Plan’s effect on energy schedule, including new DCS program requirements from the new Federal Energy Regulatory Commission (FERC) licenses to operate the Big Creek Hydroelectric Project.
•Responsible for the operations, troubleshooting, and modifications to the Ovation Supervisory Control and Data Acquisition (SCADA) system.
•Provide leading-edge technical leadership in developing and leading the implementation of a Project Operations Simulator that will provide training for new and incoming personnel.
•Consult with senior and executive management on the effect of the changing California Energy Market design on the dispatch of energy from the Big Creek Hydroelectric Project, including the introduction of renewable resources by SCE and other power generators.
•Develop and implement a strategic plan to monitor and resolve NERC-driven issues through the DCS programming as applicable, including Critical Infrastructure Protection access and security requirements, critical maintenance intervals, such as, Automatic Voltage Regulator (AVR) operations information, to protect the corporation from the risk of substantial fines from non-compliance.
•Maintain a safety conscious work environment by following Edison safety protocols and safe work practices.
•Perform other responsibilities and duties as assigned.
Job Requirements:
•Bachelor’s degree in Computer Science, Engineering, Industrial Technology, or a related field, with an emphasis in Distributed Controls Systems (DCS) or an equivalent combination of education, training and experience.
•Must have experience working with the development, management, and system administration of: databases, point building, control logic, Plant I/O, Reports, Graphics and Operator Interfaces related to a DCS.
•Typically possesses seven or more years of experience performing activities related to controls and instrumentation in relation to a DCS for generation power systems in the electric utility industry.
•Typically possesses five or more years of project management experience or leading cross-functional project teams and implementing multiple complex projects.
•Demonstrated experience with the development, management, and system administration of: Database, Point Building, Control Logic, Plant I/O, Reports, Graphics and Operator Interfaces.
•Demonstrated experience with Cisco Command Line Interface (CLI) and managing Cisco networking devices such as switches, routers, and adaptive security appliances.
•Demonstrated experienced in development and execution of NERC-CIP compliance management plans and procedures related to power generation and controls facilities.
•Demonstrated practical current experience with Microsoft XP and Server 2003 O/S.
•Demonstrated working knowledge of VX Works O/S.
•Demonstrated experience using Microsoft Word, Excel, PowerPoint, Access, Visio, and Project.
•Demonstrated ability to interface effectively and collaborate with clients, peers, project personnel and all levels of management to develop solutions and ensure stakeholder buy-in.
•Ability to exert 20 – 50 pounds of force occasionally, or 10 – 25 pounds of force frequently.
•Ability to maintain a safety conscious work environment by following Edison safety protocols and safe work practices.
•Must demonstrate the ability to integrate work across relevant areas, develop the business and services to enhance customer satisfaction and productivity, manage risks and safety appropriately, develop and execute business plans, manage information, and provide exceptional service to internal and external customers.
•Must demonstrate effective resource and project planning, decision making, results delivery, team building, and the ability to stay current with relevant technology and innovation.
•Must demonstrate strong ethics, influence and negotiation, leadership, interpersonal skills, communication, and the ability to effectively manage stress and engage in continuous learning.
Comments:
•Edison International and Southern California Edison reserve the right to close or cancel a posting at any time.
•If you are interested in this position, please submit your resume in confidence by visiting www.edisonjobs.com.
•Edison International is an Equal Opportunity Employer.
•Candidates for this position must be legally authorized to work directly as employees for any employer in the United States without visa sponsorship.
•SCE provides access and opportunities to those with disabilities; please let us know if you require an accommodation for this appointment.
Southern California Edison, an Edison International (NYSE:EIX) company, serves a population of nearly 14 million via 4.9 million customer accounts in a 50,000-square-mile service area within Central, Coastal and Southern California. Join the utility leader that is safely delivering reliable, affordable electricity to our customers for over 125 years.
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Southern California Edison/Chino, CA
Introduction:
Highly-motivated; likes challenge; collaborative; committed to delivering high quality work… Did we describe you? Read on…
Southern California Edison is one of the nation’s largest investor-owned electric utilities. We are an industry leader that is designing new and innovative ways to meet our customer’s needs. We are looking for highly motivated individuals who enjoy the challenge of working on key industry changing projects. We need your good ideas and your contributions to remain a leader in this industry.
About Transmission and Distribution:
Southern California Edison’s (SCE's) Transmission and Distribution Organizational Unit (T & D) is responsible for planning, engineering, constructing, operating, and maintaining transmission and distribution facilities throughout the 50,000-square-mile territory. T&D is the steward of roughly $19 billion in assets that safely and reliably deliver electricity to 14 million residents via SCE’s 4.9 million customer accounts.
Position Overview:
The Senior Project Analyst will be part of Southern California Edison’s (SCE) Safety & Environmental Data Analysis & Reporting team within Transmission & Distribution (T&D) Organization Unit. The Senior Analyst will provide high-level support and leadership for implementing and analyzing the effectiveness of projects and programs within the Safety & Environmental space. In addition, the successful candidate will perform quantitative and qualitative analysis on whether programs are successful in accomplishing Safety & Environmental goals.
Essential job functions include:
•Lead organization unit efforts for Monthly Injury Reporting for Executive Management or other initiatives, such as representing T&D on a sub-team for company-wide initiatives.
•Lead analysis and administration of programs such as Facility Assessments, overseeing the various process elements, such as database management, data entry, quality assurance and complex analysis.
•Evaluation of the effectiveness of safety programs such as the Ergonomics Program, and Safety Pilot Programs, making recommendations to management for improvement of program effectiveness.
•Lead a cross-functional team of analysts on specific safety initiatives to build a plan for implementation across T&D.
•Expert analysis and leadership of safety & environmental initiatives such as safety benchmarking, which is a process that involves a “deep dive†of data analysis within a particular organization, surveys of employees within that organization, and focus groups to determine where safety issues may be unresolved within the organization and to develop action plans to resolve these issues in specific craft organizations.
•Preparation of safety & environmental documents and presentation materials for principal managers, executives and officers regarding safety metrics and programs.
•Maintain a safety conscious work environment by following Edison safety protocols and safe work practices, and perform other duties and responsibilities as assigned.
Job Requirements:
•Must have experience with safety program design, implementation, training, and/or evaluation.
•Bachelor Degree in Business, Organizational Behavior/Psychology, Mathematics or related field or an equivalent combination of education, training, and experience.
•Typically possesses of five years of experience performing data analysis.
•California Driver’s License.
•Demonstrated experience implementing, or improving safety programs.
•Demonstrated experience with benchmarking.
•Demonstrated experience leading process improvement projects.
•Demonstrated experience developing presentations for senior management.
•Strong communication and writing skills.
•Demonstrated experience using Microsoft Word, Excel, PowerPoint, Access, Visio, and Project.
•Must demonstrate the ability to integrate work across relevant areas, develop the business and services to enhance customer satisfaction and productivity, manage risks appropriately, develop and execute business plans, manage information, and provide exceptional service to internal and external customers.
•Must demonstrate effective resource and project planning, decision making, results delivery, team building, and the ability to stay current with relevant technology and innovation.
•Must demonstrate strong ethics, influence and negotiation, leadership, interpersonal skills, communication, and the ability to effectively manage stress and engage in continuous learning.
•Demonstrated ability to follow Edison safety protocols and safe work practices.
Preferences:
•Master’s Degree in Business, Organizational Behavior/Psychology or in Mathematics.
Comments:
•Candidates for this position must be legally authorized to work directly as employees for any employer in the United States without visa sponsorship.
•Edison International and Southern California Edison reserve the right to close or cancel a posting at any time.
•If you are interested in this position, please submit your resume in confidence by visiting www.edisonjobs.com.
•Edison International is an Equal Opportunity Employer.
•SCE provides access and opportunities to those with disabilities; please let us know if you require an accommodation for this appointment.
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Southern California Edison/Chino, CA
Introduction:
Highly-motivated; likes challenge; collaborative; committed to delivering high quality work… Did we describe you? Read on…
Southern California Edison is one of the nation’s largest investor-owned electric utilities. We are an industry leader that is designing new and innovative ways to meet our customer’s needs. We are looking for highly motivated individuals who enjoy the challenge of working on key industry changing projects. We need your good ideas and your contributions to remain a leader in this industry.
About:
Southern California Edison’s (SCE's) Transmission and Distribution Organizational Unit (T & D) is responsible for planning, engineering, constructing, operating, and maintaining transmission and distribution facilities throughout the 50,000-square-mile territory. T&D is the steward of roughly $19 billion in assets that safely and reliably deliver electricity to 14 million residents via SCE’s 4.9 million customer accounts.
Position Overview:
This position will be in the Transmission Training division within Southern California Edison’s (SCE) Transmission and Distribution (T&D) Organization Unit. The successful candidate will be responsible for developing and delivering electrical system training to employees in T&D. The successful candidate will also establish and maintain working partnerships with Transmission employees and supervisors to ensure accurate and appropriate work practices are consistent with Company and Organization Unit/Group guidelines and policies.
Essential job functions include:
•Designing and developing self-study materials, classroom training and associated coursework, lesson plans, student guides and manuals.
•Determining pass/fail criteria for training courses and recommending corrective/coaching paths.
•Delivering/facilitating training in a classroom environment as well as non-classroom environments (e.g. field training).
•Partnering with front line employees and management to identify training gaps (needs assessment and job/task analysis) and resolve all training issues; assisting in managing the training budget.
•Evaluating and maintaining all training materials; creating, monitoring and reporting associated training metrics to measure training goals and progress.
•Determining major project milestones and deliverables.
•Attending grid communication and safety meetings throughout the organization.
•Providing subject matter expertise on changes and improvements to work processes and procedures.
•Participating as a member of the Powerline Trades management team.
•Promoting and maintaining a safety conscious work environment by following Edison safety protocols and safe work practices and performing other responsibilities and duties as assigned.
Job Requirements:
•Must have experience working as a transmission or distribution lineman.
•Bachelor's Degree in Education, Instructional Design, Business, or related technical discipline or an equivalent combination of education, training, and experience.
•Typically possesses eight years of experience in designing and developing technical training courses (i.e. Extra High Voltage Hot Sticks, Bare Handing, Underground Splicing, and Helicopter Long-Line Work).
•Demonstrated experience with the instructional design process.
•Demonstrated experience working with cross-functional workgroups.
•Demonstrated experience presenting/facilitating technical training courses as well as determining pass/fail criteria and corrective/coaching paths.
•Demonstrated field experience climbing poles and working with underground and overhead transmission line construction.
•Demonstrated experience with the work methods, tools, policies and procedures related to transmission electrical systems.
•Demonstrated experience consulting with clients, including independently identifying client needs, developing action plans, identifying deliverables, and presenting results.
•Demonstrated proficiency with PC applications, including Microsoft Word, Excel, Access and PowerPoint.
•Demonstrated ability to follow Edison safety protocols and safe work practices.
•Must demonstrate the ability to integrate work across relevant areas, develop the business and services to enhance customer satisfaction and productivity, manage risks appropriately, develop and execute business plans, manage information, and provide exceptional service to internal and external customers.
•Must demonstrate effective resource and project planning, decision making, results delivery, team building, and the ability to stay current with relevant technology and innovation.
•Must demonstrate strong ethics, influence and negotiation, leadership, interpersonal skills, communication, and the ability to effectively manage stress and engage in continuous learning.
Comments:
•Candidates for this position must be legally authorized to work directly as employees for any employer in the United States without visa sponsorship.
•Edison International and Southern California Edison reserve the right to close or cancel a posting at any time.
•If you are interested in this position, please submit your resume in confidence by visiting www.edisonjobs.com.
•Edison International is an Equal Opportunity Employer.
•SCE provides access and opportunities to those with disabilities; please let us know if you require an accommodation for this appointment.
Southern California Edison, an Edison International (NYSE:EIX) company, serves a population of nearly 14 million via 4.9 million customer accounts in a 50,000-square-mile service area within Central, Coastal and Southern California. Join the utility leader that is safely delivering reliable, affordable electricity to our customers for over 125 years.
View full post on GreenBiz Jobs
Southern California Edison/Long Beach, CA
INTRODUCTION:
Highly-motivated; likes challenge; collaborative; committed to delivering high quality work… Did we describe you? Read on…
Southern California Edison is one of the nation’s largest investor-owned electric utilities. We are an industry leader that is designing new and innovative ways to meet our customer’s needs. We are looking for highly motivated individuals who enjoy the challenge of working on key industry changing projects. We need your good ideas and your contributions to remain a leader in this industry.
ABOUT:
Southern California Edison's customer base is both ethnically and culturally diverse, with among the state's largest concentration of non-English speaking residents. Our company celebrates and accommodates the diversity of the community it serves through in-language services and special programs. An emphasis on diversity strategies, operational goals and accountability helped SCE maintain its rank in the top tier of Fortune magazine's annual list of the top 50 companies in America for ethnic minorities, placing high on the list at number eight.
POSITION OVERVIEW:
This position will be a Call Center Customer Service Specialist in the Customer Communications Organization (CCO) within Southern California Edison's Power Delivery Services Business Area. The successful candidate will serve as SCE's first line of contact for customers and will provide the highest quality service in a non-stop, fast-paced, and continually changing environment while ensuring SCE's and the California Public Utilities Commission's (CPUC) polices are followed.
Typical responsibilities will include:
•Receiving phone calls from customers and updating customer information.
•Resolving customer issues through the research and analysis of data, reconciliation of inquiries or transactions, and utilization of computer programs/systems.
•Negotiating credit arrangements; providing excellent customer service during disaster outage situations; handling sensitive customer information and issues.
•Participating in special projects and coordinating activities which support Power Delivery Services.
•Attending all shifts as assigned, including working overtime as needed with little to no notice.
•Maintaining a safety conscious work environment by following Edison safety protocols and safe work practices.
•Performing other responsibilities and duties as assigned.
JOB REQUIREMENTS:
•Must have a minimum of one year of experience using computer systems to resolve problems for customers and answer customer questions regarding business programs, policies, and procedures.
•Must have a minimum of one year of experience analyzing customer data and offering programs, products or services to resolve customer needs pertaining to collections, billing, inside sales, or energy advisory services.
•A combination of formal education, training, and experience to gain knowledge, skills, and abilities equivalent to those typically possessed by a high school graduate.
•Typically possesses one or more years of experience resolving customer inquiries.
•Demonstrated experience researching, analyzing, and reconciling data/information.
•Demonstrated experience applying conflict negotiation skills to resolve customer issues and complaints.
•Demonstrated experience handling confidential customer information.
•Demonstrated experience managing multiple tasks, and prioritizing shifting priorities and deadlines.
•Demonstrated experience exercising discretion and good judgment.
•Demonstrated experience providing customer service.
•Demonstrated ability to interface effectively and collaborate with internal and external clients, peers, management, and other work units.
•Demonstrated ability to follow Edison safety protocols and safe work practices.
•Must demonstrate the ability to integrate work across relevant areas, develop the business and services to enhance customer satisfaction and productivity, manage risks appropriately, develop and execute business plans, manage information, and provide exceptional service to internal and external customers.
•Must demonstrate effective resource and project planning, decision making, results delivery, team building, and the ability to stay current with relevant technology and innovation.
•Must demonstrate strong ethics, influence and negotiation, leadership, interpersonal skills, communication, and the ability to effectively manage stress and engage in continuous learning.
PREFERENCES:
•Able to speak Korean, Cantonese, Cambodian, Mandarin, Vietnamese or Spanish
•Southern California Edison employment experience.
TESTING:
•5306 – EEI Customer Service Rep Test
•We encourage you to immediately begin preparing for any tests required in this job posting.
Comments:
•This is a 24 month full-time project regular position.
•This position will be located in Rancho Cucamonga, CA or Long Beach, CA
•Edison International and Southern California Edison reserve the right to close or cancel a posting at any time.
•If you are interested in this position, please submit your resume in confidence by visiting www.edisonjobs.com.
•Edison International is an Equal Opportunity Employer.
•Candidates for this position must be legally authorized to work directly as employees for any employer in the United States without visa sponsorship.
•SCE provides access and opportunities to those with disabilities; please let us know if you require an accommodation for this appointment.
Southern California Edison, an Edison International (NYSE:EIX) company, serves a population of nearly 14 million via 4.9 million customer accounts in a 50,000-square-mile service area within Central, Coastal and Southern California. Join the utility leader that is safely delivering reliable, affordable electricity to our customers for over 125 years.
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Southern California Edison/Pomona, CA
INTRODUCTION:
Highly-motivated; likes challenge; collaborative; committed to delivering high quality work… Did we describe you? Read on…
Southern California Edison is one of the nation’s largest investor-owned electric utilities. We are an industry leader that is designing new and innovative ways to meet our customer’s needs. We are looking for highly motivated individuals who enjoy the challenge of working on key industry changing projects. We need your good ideas and your contributions to remain a leader in this industry.
POSITION OVERVIEW:
This position will be in the Advanced Technology division within Southern California Edison’s (SCE) Transmission and Distribution Organizational Unit (TDOU). The successful candidate will research, coordinate, finalize complex assignments, and exercise independent judgment with respect to more complex problems. Typical responsibilities will include: routing project reports and other documents for review and approval; assist Analyst in preparation for annual audits to successfully meet International Organization for Standardization (ISO) requirements; utilizing office productivity tools (Microsoft Office Suite) to gather information, analyze data, edit documents, and produce reports; performing general clerical tasks, such as scanning documents, editing office documents (handbooks, reports, etc.), maintaining adequate office supplies, and coordinating travel and lodging accommodations for management and staff; reconciling material purchases; handling confidential information; posting credit card transactions to expense reports, performing data entry; providing updates on assignments to senior management, managers, and staff; providing information and making recommendations on processes that could have a minor corporate or moderate departmental impact. In addition, the successful candidate will maintain a safety conscious work environment by following Edison safety protocols and safe work practices and performing other responsibilities and duties as assigned.
JOB REQUIREMENTS:
•A combination of formal education, training, and experience to gain knowledge, skills, and abilities generally equivalent to those possessed by a high school graduate.
•Must have four or more years of experience perfoming advanced administrative, secretarial, and clerical functions.
•Demonstrated experience utilizing office productivity tools (Microsoft Office Suite) to gather information, analyze data, edit documents, use advanced functions, and produce reports/non-standard products.
•Demonstrated experience assisting staff in preparing reports (ie. financial, compliance, audit) for Leadership, executives, and other internal/external stakeholders.
•Demonstrated experience successfully completing assignments in a team and individual environment.
•Demonstrated experience providing updates on assignments to senior management, managers and staff.
•Demonstrated experience maintaining office supplies, including ensuring an appropriate stock of resources.
•Demonstrated experience producing presentations for all levels of management.
•Demonstrated experience reconciling fiscal information.
•Must be able to maintain a sense of discreetness when working with sensitive/confidential material.
•Demonstrated experience using Microsoft Word, Excel, PowerPoint, Access, Project and Visio.
•Demonstrated ability to follow Edison safety protocols and safe work practices.
•Must demonstrate the ability to integrate work across relevant areas, manage information, and provide exceptional service to internal and external customers.
•Must demonstrate the ability to stay current with relevant technology and innovation.
•Must demonstrate strong ethics, interpersonal skills, and the ability to engage in continuous learning.
TESTING
•Microsoft Word
•Microsoft Excel
•5206 – EEI Basic Competency Assessment Battery (BCAB)
•We encourage you to immediately begin preparing for any tests required in this job posting.
Comments:
•Edison International and Southern California Edison reserve the right to close or cancel a posting at any time.
•If you are interested in this position, please submit your resume in confidence by visiting www.edisonjobs.com.
•Edison International is an Equal Opportunity Employer.
•Candidates for this position must be legally authorized to work directly as employees for any employer in the United States without visa sponsorship.
•SCE provides access and opportunities to those with disabilities; please let us know if you require an accommodation for this appointment.
Southern California Edison, an Edison International (NYSE:EIX) company, serves a population of nearly 14 million via 4.9 million customer accounts in a 50,000-square-mile service area within Central, Coastal and Southern California. Join the utility leader that is safely delivering reliable, affordable electricity to our customers for over 125 years.
View full post on GreenBiz Jobs
Southern California Edison/Brea, CA
Introduction:
Highly-motivated; likes challenge; collaborative; committed to delivering high quality work… Did we describe you? Read on…
Southern California Edison is one of the nation’s largest investor-owned electric utilities. We are an industry leader that is designing new and innovative ways to meet our customer’s needs. We are looking for highly motivated individuals who enjoy the challenge of working on key industry changing projects. We need your good ideas and your contributions to remain a leader in this industry.
Position Overview:
This position will be in the Programs Division within Southern California Edison (SCE) Transmission and Distribution Organization Unit. The successful candidate will be responsible for follow up on action items; manage all documents to assure compliance in support of prudency requirements; analyze, track, report and mitigate issues with schedules for construction, environmental, easements, permits, technical planning and engineering; create and prepare meeting packages; providing support to Project Managers including: meetings, note taking, and transcribing meeting notes; researching and extracting data from SAP. In addition, the successful candidate will maintain a safety conscious work environment by following Edison safety protocols and safe work practices and performing other responsibilities and duties as assigned.
Job Requirements:
•Associate Degree or an equivalent combination of education, training, and experience.
•Must have two or more years of experience in an analytical position.
•Must have experience supporting the development, design, and/or construction of electrical transmission, distribution, and/or substation facilities.
•Demonstrated experience using software tools including Microsoft Excel in creating and editing complex reports, graphs, and presentations, converting information from one software format to another, using advanced software/system functions and generating nonstandard reports from business applications/databases.
•Demonstrated experience providing support to project managers including: meetings, note taking, and transcribing meeting notes.
•Demonstrated experience gathering, researching, validating, or extracting data from an Enterprise Resource Planning System (i.e. SAP, Peoplesoft, Oracle, Project Systems, Lotus Notes, CAPS, Project Tracker, Hummingbird, Etc.)?
•Demonstrated experience analyzing, tracking, mitigating issues, making sound decisions with regard to supporting and keeping project schedules on track?
•Demonstrated experience inputting, researching and extracting data in SAP.
•Demonstrated experience maintaining a preparing documents for electrical utility audits and utility project assessment.
•Demonstrated experience planning, and organizing multiple assignments, tasks, and projects, and adjusting to changing priorities.
•Demonstrated experience handling sensitive and confidential matters, and maintaining accountability for follow-up.
•Demonstrated experience facilitating communication of analysis findings. Issues or concerns to project team members and key stakeholders, including senior management and/or executives.
•Demonstrated experience using Microsoft Word, Excel, PowerPoint and Visio.
•Demonstrated ability to integrate work across various work areas, develop the business and services contacts to enhance customer satisfaction and productivity, manage risks and safety appropriately, manage information, and provide exceptional service to internal and external customers.
•Must demonstrate effective decision making, results delivery, and team building, as well as the ability to stay current with relevant technology and innovation.
•Must demonstrate strong ethics, interpersonal skills, communication, and the ability to effectively manage stress and engage in continuous learning.
Comments:
•Edison International and Southern California Edison reserve the right to close or cancel a posting at any time.
•If you are interested in this position, please submit your resume in confidence by visiting www.edisonjobs.com.
•Edison International is an Equal Opportunity Employer.
•Candidates for this position must be legally authorized to work directly as employees for any employer in the United States without visa sponsorship.
•SCE provides access and opportunities to those with disabilities; please let us know if you require an accommodation for this appointment.
Southern California Edison, an Edison International (NYSE:EIX) company, serves a population of nearly 14 million via 4.9 million customer accounts in a 50,000-square-mile service area within Central, Coastal and Southern California. Join the utility leader that is safely delivering reliable, affordable electricity to our customers for over 125 years.
View full post on GreenBiz Jobs