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Posts Tagged ‘Mesa’

PT Faculty – Recycling and Resource Management / Coast Community College District / Costa Mesa, CA

August 10th, 2012 admin No comments

Coast Community College District/Costa Mesa, CA

The Coast Community College District invites applications for the position of

PT Faculty – Recycling and Resource Management

(Golden West College)
Based on the 2011/2012 salary schedule
Per LHE based on the current Part-Time Faculty Salary Schedule.

Complete job description and application available online at:
http://apptrkr.com/268212 or call (714) 438-4715.

Seeking part-time faculty with PROFESSIONAL EXPERTISE in Recycling, Zero Waste and Resource Management. Positions start on either August 27th or October 22nd and runs for 16 weeks at Golden West College (GWC) in Huntington Beach, CA. The curriculum will provide students with an in-depth study of waste diversion and materials management emphasizing individual, community, and business applications. See course description at http://www.goldenwestcollege.edu/rrm/.

Minimum Qualifications:
Bachelor’s degree and 2 years of experience in the field of waste/materials management, zero waste, and/or recycling; or an Associate’s degree and 6 years of experience; or the equivalent.

Desired Qualifications:
A minimum of 6 – 10 years of experience in the fields listed.

Contact: Deborah Orrill at dorrill@gwc.cccd.edu or call (714)892-7711 x 52787.

Apply by: Open until filled

The Coast Community College District is an Equal Employment Opportunity Employer.

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Sales Manager / Verengo Solar Plus / Mesa, AZ

December 11th, 2011 admin No comments

Verengo Solar Plus/Mesa, AZ

Verengo: Helping Deliver the Solar Revolution

Californians lead the nation in energy efficiency—and Verengo leads the way in providing solar solutions to homeowners throughout Southern California. We install only the most intelligent, energy-efficient and dependable products available while providing unsurpassed customer service and workmanship. Plus, in addition to solar panel installation, Verengo offers a range of other energy-saving products—to help you conserve the energy your solar system generates.

We are looking for candidates who are committed to bringing our values to life:
• Trust — we build trust with every interaction.
• Responsibility — we do good and we do well.
• Uncompromising — we deliver what we promise.
• Smart — we learn from experience and find ways to improve.
• Team — we rely on each other to succeed.
• Enthusiastic — we love what we do and have fun doing it.
• Dynamic — we drive and embrace change.

Mission:
The Sales Supervisor will provide day-to-day support to ensure the call center is generating leads.

Results:
1. Deliver high quality leads to telemarketers
• Continuously develop and test new scripts
• Ensure quality of leads through monitoring and other Key Success Factors
(KSFs)
• Manage daily delivery of leads

2. Ensure profitability of the call center.
• Manage budget successfully
• Create successful spiff/bonus programs
• Ensure key metrics are met for dialer and lead generation
• Successfully target dialer to maximize success

3. Hire, train and motivate outstanding team
• Continuously improve caliber of team
• Create positive culture in call center
• Handle disciplinary action as needed
• Monitor and coach constantly; provide feedback

4. Act as a change agent
• Challenge the status quo, and constantly strive to make things better
• Help launch new products as they come to market

Competencies
• High Standards. Expects personal performance and team performance to be nothing short of the best.
• Organization and planning. Plans, organizes, schedules, and budgets in an efficient, productive manner. Focuses on key priorities.
• Aggressiveness. Moves quickly and takes a forceful stand without being overly abrasive.
• Intelligence. Learns quickly. Demonstrates ability to quickly and proficiently understand and absorb new information.
• Ability to hire A Players (for managers). Sources, selects, and sells A Players to join a company.
• Ability to develop people (for managers). Coaches people in their current roles to improve performance, and prepares them for future roles.

Requirements:
• 5-7 years experience in Sales Management
• Bachelors degree preferred
• Experience with sales in a call center environment
• Strong understanding of customer and market dynamics
• Proven leadership and ability to drive sales teams

Benefits:
We offer unprecedented benefits to our employees, in addition to a fantastic salary based upon experience. We offer an amazing opportunity to make both the world a better place and you can help us grow our organization quickly. As part of our partnership with Administaff, we offer one of the best available benefit programs for small businesses, including healthcare plans, long-term and short-term disability, holidays and life insurance.

We work to maintain the best possible environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning and culture

Note: The statements herein are intended to describe the general nature and level of work performed by employees, but are not a complete list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

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Call Center Technology Analyst / Verengo Solar Plus / Mesa, AZ

November 30th, 2011 admin No comments

Verengo Solar Plus/Mesa, AZ

Verengo: Helping Deliver the Solar Revolution

Californians lead the nation in energy efficiency—and Verengo leads the way in providing solar solutions to homeowners throughout Southern California. We install only the most intelligent, energy-efficient and dependable products available while providing unsurpassed customer service and workmanship. Plus, in addition to solar panel installation, Verengo offers a range of other energy-saving products—to help you conserve the energy your solar system generates.

We are looking for candidates who are committed to bringing our values to life:
• Trust — we build trust with every interaction.
• Responsibility — we do good and we do well.
• Uncompromising — we deliver what we promise.
• Smart — we learn from experience and find ways to improve.
• Team — we rely on each other to succeed.
• Enthusiastic — we love what we do and have fun doing it.
• Dynamic — we drive and embrace change.

Job Description:
We are currently seeking an innovative and dynamic individual to act as a Call Center Technology Analyst in our Mesa, AZ call center. As a Call Center Technology Analyst, you will be responsible for overseeing technology that drives lead management for call center operations. The individual in this role will strategize with the management team to drive efficiencies in lead management while analyzing current technologies and making recommendations on improvements.

Competencies:
Proactivity. Acts without being told what to do. Brings new ideas to the company.
Organization and planning. Plans, organizes, schedules, and budgets in an efficient, productive manner. Focuses on key priorities.
Communication. Speaks and writes clearly and articulately without being overly verbose or talkative. Maintains this standard in all forms of written communication, including e-mail.
Teamwork. Reaches out to peers and cooperates with supervisors to establish overall collaborative working relationships.
Efficiency. Able to produce significant output with minimal wasted effort.
Aggressiveness. Moves quickly and takes a forceful stand without being overly abrasive.
Calm under pressure. Maintains stable performance when under heavy pressure or stress.
High Standards. Expects personal performance and team performance to be nothing short of the best.
Persistence. Demonstrates tenacity and willingness to go the distance to get something done.
Intelligence. Learns quickly. Demonstrates ability to quickly and proficiently understand and absorb new information.
Analytical skills. Able to structure and process qualitative or quantitative data and draw insightful conclusions from it. Exhibits a probing mind and achieves penetrating insights.
Honesty/Integrity. Does not cut corners ethically. Earns trust and maintains confidences. Does what is right, not just what is politically expedient. Speaks plainly and truthfully.

Job Requirements:
Bachelors Degree required
5 years of experience with Auto/Predictive Dialer Systems (Vicidial preferred)
5 years of experience with lead management technology systems (Leads 360 preferred)
3 years of experience working in a Call Center environment (Sales and Marketing preferred)
Understanding of MySQL and MS SQL is a plus
Experience administering a VoIP phone system for an inbound and outbound Call Center is a plus
Linux based server administration is a plus
Strong analytical and problem solving skills
Must have strong relationship building and communication skills

Benefits:
We offer very competitive benefits to our employees, in addition to a fantastic salary based upon experience. We offer an amazing opportunity to make the world a better place, and you can help us grow our organization quickly. As part of our partnership with Insperity, we offer one of the best available benefit programs for small businesses, including healthcare plans, long-term and short-term disability, holidays and life insurance.

We work to maintain the best possible environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning and culture.

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Dispatcher / Verengo Solar Plus / Mesa, AZ

November 24th, 2011 admin No comments

Verengo Solar Plus/Mesa, AZ

Verengo: Helping Deliver the Solar Revolution

Californians lead the nation in energy efficiency—and Verengo leads the way in providing solar solutions to homeowners throughout Southern California. We install only the most intelligent, energy-efficient and dependable products available while providing unsurpassed customer service and workmanship. Plus, in addition to solar panel installation, Verengo offers a range of other energy-saving products—to help you conserve the energy your solar system generates.

We are looking for candidates who are committed to bringing our values to life:
• Trust — we build trust with every interaction.
• Responsibility — we do good and we do well.
• Uncompromising — we deliver what we promise.
• Smart — we learn from experience and find ways to improve.
• Team — we rely on each other to succeed.
• Enthusiastic — we love what we do and have fun doing it.
• Dynamic — we drive and embrace change.

Job Description:
We are currently seeking an innovative and dynamic individual to act as a Dispatcher in our Mesa call center. As a Dispatcher, you will be responsible for driving the growth and profitability of the company through assisting the Dispatch Manager with coordinating issue assignment and scheduling function between multiple lead sources.

Essential Job Functions:

• Conduct Dispatch Manager responsibilities in his/her absence:
o Optimize the book of business by matching the best opportunities with the best reps.
o Maximize the capacity model and quality.
o Provide scheduling and logistics support to the outside team.
o Conduct dispositions.
• Support QA/QC process.
• Identify opportunities and recommend solutions for people, process, and systems improvements.
• Build trust with internal and external customers.
• Attend company and departmental meetings as directed.
• Participate in ongoing training, development, and certifications.
• Partner with cross-functional departments to accomplish mutual objectives.
• Communicate and share best practices.
• Other actions and assignments as appropriate.

Competencies:

• Efficiency. Able to produce significant output with minimal wasted effort.
• Honesty/Integrity. Does not cut corners ethically. Earns trust and maintains confidences. Does what is right, not just what is politically expedient. Speaks plainly and truthfully.
• Organization and Planning. Plans, organizes, schedules, and budgets in an efficient and productive manner. Focuses on key priorities.
• Aggressiveness. Moves quickly and takes a forceful stand without being overly abrasive.
• Follow-through on commitments. Lives up to verbal and written agreements, regardless of personal cost.
• Intelligence. Learns quickly. Demonstrates ability to quickly and proficiently understand and absorb new information.
• Analytical Skills. Able to structure and process qualitative or quantitative data and draw insightful conclusions from it. Exhibits a probing mind and achieves penetrating insights.
• Attention to detail. Does not let important details slip through the cracks or derail a project.
• Persistence. Demonstrates tenacity and willingness to go the distance to get something done.
• Proactivity. Acts without being told what to do. Brings new ideas to the company.

Requirements:

• 2 – 5 years of dispatch experience.
• Associate Degree or Certification preferred.
• 1 year of operations and/or project management
• Previous experience using scheduling tools/applications.
• Professional appearance and effective interpersonal skills.
• Strong organizational skills and adaptability in a fast-paced environment.
• High urgency, high energy, positive, enthusiastic, and self-driven.
• Collaborative style with internal and external customers.
• Ability to work a variety of hours, including nights and weekends.
• Strong written and verbal communication skills.
• Competency in Microsoft Office applications, especially Power Point and Excel.
• Competency in Internet navigation, the use of Webmail, and CRM (ACT!).

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