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Conservation Services Group/Nashville, TN

Conservation Services Group (CSG) is the leading provider of residential energy efficiency programs in North America. CSG has helped Americans make smart energy use decisions an important part of the way they live and work since 1984. The company designs, develops, and delivers innovative, results-driven programs. CSG employees are committed to a mission of delivering these comprehensive programs to help people use energy more wisely. Energy efficiency and renewable energy are our sole business, not one of a hundred departments in a large corporation. CSG provides proven expertise to utilities, state agencies, trade allies and homeowners, tenants, and property owners seeking to improve home durability, safety, air quality and comfort while saving money. We bring creativity and commitment to our goals of championing the development and use of safe, clean energy.

People who work at CSG say that it's a unique kind of organization — one that nurtures individual talents and inspires dedication. We share a commitment to our work and our mission. CSG has a collegial atmosphere, where people respect and encourage each other to help the environment and change the way our country uses energy. How about you; do you see yourself as a part of our team?

Position Summary:
The Contact Center Manager will lead 3 regional contact centers (Nashville, TN; Peoria, IL; and Victorville, CA). Ensures the highest level of customer service to customers by working closely with, Contact Center VP, Program Managers and Operations staff at various locations throughout the organization in order to facilitate the flow of information between the contact center, marketing and operations staff, as well as customers, utilities and clients. Designs and implements improved process/ operational policies.

- Monitors, maintains and achieves contact center goals/key performance indicators, either external goals established by clients or internal department goals.
- Develops and maintains a strong partnership with the key operational contacts throughout the company and/or customer to ensure positive communication on all issues that need to be communicated to the customers.
- Monitor and track program performance to pro-actively communicate Program anomalies and feedback to Program Managers.
- Evaluate staffing needs with expanding and contracting contracts. Cross train staff as necessary and post open positions, interview and hire staff when programs expand.
- Ability to work in a rapidly changing environment. The Manager will be required to meet with Program Managers to understand client changes; develop new procedures for staff; communicate, train, and implement those procedures in short period of time with top level of performance expected by our clients.
- Monitor payroll to ensure department budget is met.
- Responsible for budget and monthly reporting needs and the development of employee recognition plans
- Experience with outbound calling programs
- Participate in client meetings to answer questions and provide operational guidance. Meet with prospective clients to answer questions and demonstrate our experienced team.
- Travel to each regional center as needed (up to 50% )

Qualifications:
- Bachelors degree or equivalent combination of education and experience
- 8 – 10 years of call center and customer service experience, preferably in an energy market
- Excellent communication skills (written and verbal), experience in training, coaching, development, and supervising.
- Must be familiar with Telephone Infrastructure (MITEL Telephone Switch) and Contact Center Management Software as well as Customer Satisfaction Software (KeySurvey)
- Multi-site call center management required
- Client facing experience required
- A strong aptitude for personnel management.
- PC skills, Microsoft Outlook, Word, Excel.

Salary Range: Commensurate with experience

CSG's compensation package includes comprehensive medical coverage with BlueCross BlueShield Blue Care Elect PPO, dental coverage with Delta Dental PPO, and vision coverage with EyeMed Vision Care; Employer paid life and AD&D insurance and STD & LTD insurance coverage; Plus paid holidays, PTO, and employer matching 401(k) retirement plan.

Please apply online at: http://jobs-csg.icims.com

CSG is an Equal Opportunity Employer

If interested, please apply online at http://track.tmpservice.com/…d=1811872-2411-3388

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Ecova/Portland, OR

Ecova–Making a World of Difference
At Ecova, we believe each individual, no matter the role, can make a difference for our clients, the environment and for themselves. Ecova is built on a strong foundation of integrity, community, leadership, persistence and urgency.
Our highest goal is to be the market leading, trusted advisor to organizations driven to maximize results, reduce expenses, manage risk and improve environmental performance. Our focus is to grow results on saving resources for our clients – from utilities to facilities. We apply data-driven insights – from demand to impact – to target inefficiencies and See More, Save More and Sustain More for our clients.
We strive to deliver results and innovation through efforts of our unparalleled people to each and every client with whom we engage. We’re on the look-out for team players to work with us in serving as an integral extension of our clients to measure, analyze and improve resource management. Come join the Ecova family… together we can Make a World of Difference.

Sales Operations

Project Manager

In collaboration with utility leadership and key internal and external resources, stakeholders and business partners, this position will manage new utility program implementations as projects and lead cross-functional teams in support of the implementation. This position is responsible for overall project initiation, planning, and execution, controlling, and closing of projects in alignment with program strategies, commitments and goals.

Role Description

• Manage the definition of project objectives, success criteria, scope, resources and deliverables using a standard set of tools and processes supported by Ecova’s process management office to ensure consistency across programs. This includes pre-launch, launch and operational activities – from contract development to launch to monthly operational reportingDevelop project teams, which may include internal and external resources and business partners, coordinate and integrate project activities across operational and functional lines
• Plan, schedule and track project budgets, timelines and milestones.
• Define and manage risks, contingencies and mitigation strategies.
• Identify business stakeholders and effectively communicate project status and activities – both verbal and written.
• Complete project evaluations and results based on identified success criteria and/or project objectives. Validate completed projects meet stated requirements and that business users are satisfied with results.
• Utilize industry-established project management techniques to deliver initiatives on time and on budget.
• In addition to project management, this position writes contract scopes of work, coordinates budget and savings analysis efforts, participates directly in contract negotiation with clients.
• This role also creates process and training documentation needed for program launches, and mentors other Ecova personnel who may contribute to launch efforts
• Acts as consultant to proposal team on launch issues including launch timing, staffing and support services roles.
• Write contract scopes of work; this involves working closely with pricing analysts and Ecova’s corporate counsel to ensure that all components of the contract are consistent and aligned.

Role Competencies

• BS/MS in Business Administration, Project Management, Information Systems; or equivalent combination of education and experience
• PMP certification preferred.
• Knowledge of or the ability to learn the essentials of energy efficiency, utility demand side management and conservation programs
• Minimum 3-5 years experience managing large-scale, cross-functional teams and projects.
• Web product planning and management experience preferred.
• Experience developing, implementing, and maintaining processes preferred.
• Experience in energy efficiency, renewable energy, or related field preferred.
• Ability to build collaborative work relationships with a diverse group of individual contributors, both internal and external, and motivate teams and stakeholders to achieve desired results.
• Strong communication and interpersonal skills.
• Excellent verbal and written communication skills (writing samples required).
• Critical thinking and problem solving skills applied in a diverse and matrixed organization.
• Strong organizational and planning skills with attention to detail.
• Self-directed with the ability to anticipate challenges within cross-functional, complex organizational structures.
• Exceptional customer-facing skills.
• High level of knowledge about Ecova business systems and processes preferred.Proficient in the use of Microsoft Project or other project management toolset, MS Office products, Visio.

Ecova Information
Our salaries are competitive and commensurate with experience. We are a performance-based culture and have goal-based incentive programs and generous employee benefits. Our comprehensive benefit package includes medical, dental, vision insurance, life, AD&D, short- and long-term disability insurance. We also offer flexible spending accounts and 401(k) with a generous employer match.
Ecova is an equal opportunity and affirmative action employer. All qualified applicants will be considered without regard to age, race, color, national origin, ancestry, sex, sexual orientation or preference, religion, marital status, citizenship, veteran status, or physical or mental disability.

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CVS Caremark/Woonsocket, RI

CVS Caremark is seeking a Manager of Retail Pricing Operations to join its Retail Pricing Department. The pricing department is responsible for setting retail pricing strategy and executing that strategy across the front-store business for 7000+ stores. The department works closely with category management to develop and ensure that our pricing strategies are tightly aligned to our business strategy and also support individual category strategies. The Manager of Retail Pricing Operations will report to a Pricing Director.

Responsibilities:
- Provide team leadership (10 to 15 FTEs) for colleagues that maintain retail pricing foundation data at the item-level with 100% accuracy target under tight deadlines and with significant financial and product ordering implications. Scope is approximately 30,000 items. Key data elements maintained include: unit cost, retail price, product groups, flavor codes, family links, price/UOM, etc.
- Develop/evolve business requirements and work with the Pricing Operations Supervisor to maintain detailed procedures and resource assignments for day-to-day pricing activities including: store re-zoning, DSD/MF relationship maintenance, Threshold and TPR price execution and reporting, ISQ, hold flag rules and execution, UOM standards and maintenance, local-area competitive shops, CVS in-store price checks, store/price issue research, PIM troubleshooting, etc.
- Manage permanent price-change / coding label-change daily workload sent to stores. Also, work cross-functionally with CMs, Field Management, and Promo/Signing Teams to ensure that all signs displaying prices (coding labels and shelf tags) are accurate and appropriate from a customer-perspective. Collaborate with Marketing and IS to identify and resolve any price/system/data transmission/label integrity issues, as needed.
- Lead Pricing system development, testing and deployment in collaboration with IS and system provider to successfully deliver a system that enables comprehensive analytics and efficient and accurate pricing transactions within all audit/compliance guidelines. Lead internal pricing department and/or cross-functional projects that may include process improvement, technology development, marketing communications, store execution, etc.
- Gather and understand pricing label and shelf signing regulatory requirements for all states and Puerto Rico and work with managers in Store Ops, IS, and Marketing to ensure that codling labels and shelf signs meet those requirements. Support Store Ops and Field Management (RMs/DMs) in the resolution of store-level pricing and signing compliance issues, as needed

- 10+ years of experience in project leadership including IT projects, staff management, business analysis, and process development in a retail or operations environment
- Strong Excel and Powerpoint skills, to facilitate analysis and communication; Basic Access a plus

- Strong competence in math, especially Algebra
- Strong project leadership skills, with the ability to prioritize and deliver on multiple concurrent initiatives that have significant financial impact
- Excellent communicator, both verbal and written, with the ability to influence at all levels of the organization
- Results driven, with a desire to work in a fast paced environment

Verifiable High School diploma or GED is required.
- Bachelors degree required

CVS Caremark, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day.

As the nation's largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers.

If interested, please apply online at http://track.tmpservice.com/…d=1806039-2411-5888

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Ecology Action.
CA – California, Sacramento
Location: Sacramento, CA Salary Range: TBD based on skills and experience Exempt/Non-Exempt: Exempt Benefits: Ecology Action offers a generous benefit package that includes a cafeteria plan with medical, dental, and…

Salary: non-disclosed. Date posted: 05/14/2013

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Wholesome Wave /Bridgeport, CT

POSITION DESCRIPTION
FRUIT AND VEGETABLE PRESCRIPTION (FVRX) PROGRAM PILOT MANAGER

ABOUT WHOLESOME WAVE

Wholesome Wave in Bridgeport, CT is currently hiring for an FVRx Pilot Manager to support national programming for the Fruit and Vegetable Prescription (FVRx) Program. This is a full-time position.

Wholesome Wave’s programs nourish neighborhoods by supporting increased production and access to healthful, fresh and affordable locally grown food for the well being of all. Our partnership-based initiatives serve food deserts of historically excluded urban and rural communities.

The Fruit and Vegetable Prescription Program (FVRx) fosters partnerships between health care providers and farmers markets to measure the health effects of increased consumption of fresh produce. The goal is to improve health outcomes by providing community members at-risk for diet-related diseases (such as diabetes and obesity) with the resources to increase consumption of fresh, locally grown produce.

Learn more about Wholesome Wave and FVRx at www.wholesomewave.org

THE POSITION
The FVRx Pilot Manager will play a key role in supporting and strengthening the FVRx program. The FVRx Pilot Manager reports directly to the FVRx Program Director.

RESPONSIBILITIES

• Support day-to-day program operations of healthcare providers, farmers markets and retailers engaged in multiple FVRx pilot projects.
• Provide technical assistance for pilot implementation in areas that include, but are not limited to, data collection, online data entry, outreach, and budget management.
• Lead diverse groups of stakeholders in fostering relationships across sectors to build the critical and innovative partnerships that enhance the effectiveness of FVRx.
• Ensure innovations, lessons and stories are shared nationally across sites through the FVRx learning community and encourage communication between diverse sites.
• Ensure program decisions are in-line with approved strategic plan and supporting strategies.
• Conduct site visits to health centers and farmers markets.
• Identify and assess potential strategic partnerships and tools for long-term scale, in collaboration with FVRx Program Director and VP of Programs.
• Inform supervisors of key lessons and network activities to support development of FVRx business plan to guide program growth in alignment with organizational goals.
• Support development of strategies such as yearly data strategy, communication strategy and fundraising strategy.
• Develop or facilitate development of external program toolkits and internal program management tools on an on-going basis.
• Support Development by writing progress reports, managing grant budgets and other activities as needed.
• Field general inquiries about the FVRx program.
• Maintain up to date records (in hard copy and electronic database as appropriate) of all pilot activities, as needed.
• Organize, schedule and lead webinars and conference calls with pilot partners.
• Support development and communication activities as needed, such as gathering partner stories, collecting information for Wholesome Wave’s annual report, etc.
• Organize regional and national convenings, with direction from program director.
• Directly manage activities of program associate(s) and/or intern(s), as it relates to FVRx.

All programming staff is responsible for sharing innovative program activities with the Programs team for national replication opportunities. In all activities, the FVRx Manager will work to ensure that the design, implementation and analysis of programming is structurally sound and empowers the community members, health centers, and farmers they are designed to serve.

QUALIFICATIONS

1. A strong track record of an interest in, or experience working with, sustainable food systems, public health organizations, healthcare providers, underserved populations and at-risk consumers, and/or agriculture.
2. Business or consulting experience strongly preferred.
3. Experience cultivating a network of academic, business, and foundation contacts with interests in public health, sustainable food systems and/or underserved populations.
4. A proven ability to overcome work silos by linking people and activities from different disciplines such as social services, health, sustainability, economic development and agriculture.
5. Exceptional written and verbal communication skills.
6. Extensive organizational and project management skills, including the ability to coordinate and work in multidisciplinary teams, and budget management experience.
7. The flexibility to lead or follow under different circumstances, including leadership skills and teamwork skills.
8. Ability to work in a fast-paced, entrepreneurial environment
9. 2 – 3 years of program management experience (or equivalent credentials)
10. Bachelor’s degree (or equivalent credentials)
11. Knowledge of Salesforce a plus
12. Bilingual in Spanish a plus
13. Travel is required for this position.

COMPENSATION, TIME, AND CLASSIFICATION

The FVRx Pilot Manager position is full-time, salaried with competitive benefits and will be filled as soon as possible. Salary based on qualifications and experience.

Send resume, cover letter, and salary history to FVRx@wholesomewave.org, 855 Main St., Suite 910, Bridgeport, CT 06604 by May 31, 2013. Please no calls. Interview process to begin as soon as possible.

WHOLESOME WAVE is firmly committed to equal employment and advancement opportunities for all present employees as well as for applicants without regard to race, creed, color, national origin, ancestry, sex, marital status, age, lawful source of income, mental retardation, mental disability or physical disability, including, but not limited to, blindness or deafness, sexual orientation, genetic information, or any other category protected by federal, state or local law.

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GreenBiz Group/Oakland, CA

Web Project Manager

GreenBiz Group, home of GreenBiz.com, is the leading media and events company focused on sustainability in business. We’re a fast-growing, dynamic team of dedicated management and employees, with a constant flow of new opportunities and challenges. We’re currently seeking a Web Project Manager to work with us in our downtown Oakland office.

The Web Project Manager is a hands-on manager of online development projects, and is the primary liaison between the business and our outside development resources. They document business requirements, detail specifications, communicate requirements to the development team, create and manage project schedules, and track projects through to test and release. The Web Project Manager is the bridge between the business and technology, and works with events, editorial, advertising, and marketing to support general upkeep and enhancements to site, including ad hoc html and css coding, along with coding of email marketing and other customer communication activities.

Primary Responsibilities:

• Manage key web/CRM/marketing automation projects.
• Manage day to day relationships with 3rd party technology services vendors.
• Work closely with events, editorial, sales, marketing, and senior management to help refine the product strategy, business and performance metrics, product priority and roadmap.
• Develop, maintain, and continuously improve the user interface and functionality of the website, integrating with CRM and marketing automation.
• Maintain and in some cases develop new content, develop new pages, enhance functionality, and ensure overall high quality of the website, CRM, marketing automation, and related applications.
• Ensure consistent adherence to branding, visual, and style standards as well as compliance with applicable policies and legal requirements.
• Provide on-site technology support for small business, drawing on specialists, consultants, and other third party service providers as needed.

Required Experience:

• Minimum 2-4 years professional in web and/or software development.
• Project management expertise, managing web development, front-end, back-end, content management systems, email marketing, community functions, and SEO.
• Four-year degree.
• Experience with CRM (SalesForce) and marketing automation (Marketo) applications a plus.
• Experience working with DRUPAL strongly desired.
• Ability to identify and incorporate new Web technologies in support of business objectives.
• Ability to independently set and meet deadlines, manage diverse tasks across multiple projects, while being able to work under pressure and meeting internal and external customer needs. Being able to do all of these things while retaining perspective and a sense of humor is even better.
• Excellent written and verbal communication skills.
• A high comfort level working independently.

This is a great opportunity in online media and sustainable business with a dynamic, growing, and friendly company. Please spend some time getting to know GreenBiz.com and our other products before applying.

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Ecova/Philadelphia, PA

Ecova–Making a World of Difference
At Ecova, we believe each individual, no matter the role, can make a difference for our clients, the environment and for themselves. Ecova is built on a strong foundation of integrity, community, leadership, persistence and urgency.
Our highest goal is to be the market leading, trusted advisor to organizations driven to maximize results, reduce expenses, manage risk and improve environmental performance. Our focus is to grow results on saving resources for our clients – from utilities to facilities. We apply data-driven insights – from demand to impact – to target inefficiencies and See More, Save More and Sustain More for our clients.
We strive to deliver results and innovation through efforts of our unparalleled people to each and every client with whom we engage. We’re on the look-out for team players to work with us in serving as an integral extension of our clients to measure, analyze and improve resource management. Come join the Ecova family… together we can Make a World of Difference.

Utility Solutions

Field Manager

Responsible for managing field activities for the PPL Electric Utilities Residential Retail Program.

Role Description

* Manager of field activities for the PPL EU Residential Retail Program.
* Responsibilities include: Quality assurance of each aspect included in the program inspection of direct install measures, as well as a midstream retail program; downstream appliance retailer interface (for rebates) and an upstream retail lighting component (with significant giveaway focus).
* Assist with training participating sub-contractors and field coordinators.
* Coordinate and track sub-contractor and retailer Participation Agreements and other required documents with Ecova Team.
* Provide customer and field support to subcontractors, in-home visits, follow up with customers on project status, problem resolution of customer complaints.
* Detailed data collection during ride-alongs and store visits.
* Coordination with Participating retailers to offer giveaway / education events.
* Quality assurance – accompany each auditor on at least one store visit per month, conduct a review of store write ups.
* Provide weekly reports to Program Manager to report on progress to goals.
* Provide monthly reports/field logs on all activities to support overall Program reporting requirements. Include market intelligence analytics and lessons learned.
* Gather valuable feedback to help track and measure the program success.
* Assist Program Manager in providing information/attending meetings with stakeholders and subcontractors.
* Represent Ecova and our clients to retailers and home owners.
* Attend meetings with Program Manager as needed.
* Retailer and subcontractor technical support and recruitment.
* Performs related work as required.
* Managing and tracking inventory (bulbs, smart strips).
* Management of field staff including evaluations; payroll administration and employee development.

Role Competencies

* Familiar with standard concepts, practices, and procedures in efficiency program management.
* Ability to lead a team of field staff including coaching, training, and development.
* Proficient with using computers to track and document Project status and submit reports.
* Comfortable with a high amount of driving and occasional overnight trips.
* Associate's degree or equivalent work experience required.
* BPI Certification or equivalent industry certification highly desired.
* HVAC experience desirable.
* Ability to explain technical information to an audience with varying degrees of technical aptitude.
* Experience in single family and multi-family building systems.
* Minimum 1-3 years of experience, preferably in a customer service role.
* Experience leading a field team and working in cross-functional teams is preferred.
* Valid PA drivers license; reliable insured vehicle required.

Ecova Information
Our salaries are competitive and commensurate with experience. We are a performance-based culture and have goal-based incentive programs and generous employee benefits. Our comprehensive benefit package includes medical, dental, vision insurance, life, AD&D, short- and long-term disability insurance. We also offer flexible spending accounts and 401(k) with a generous employer match.
Ecova is an equal opportunity and affirmative action employer. All qualified applicants will be considered without regard to age, race, color, national origin, ancestry, sex, sexual orientation or preference, religion, marital status, citizenship, veteran status, or physical or mental disability.

Apply Here: http://www.Click2Apply.net/vrbvn2x

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Ecova/Phoenix, AZ

*This position can be located in Phoenix, Arizona or Las Vegas, Nevada.*

Ecova–Making a World of Difference
At Ecova, we believe each individual, no matter the role, can make a difference for our clients, the environment and for themselves. Ecova is built on a strong foundation of integrity, community, leadership, persistence and urgency.
Our highest goal is to be the market leading, trusted advisor to organizations driven to maximize results, reduce expenses, manage risk and improve environmental performance. Our focus is to grow results on saving resources for our clients – from utilities to facilities. We apply data-driven insights – from demand to impact – to target inefficiencies and See More, Save More and Sustain More for our clients.
We strive to deliver results and innovation through efforts of our unparalleled people to each and every client with whom we engage. We’re on the look-out for team players to work with us in serving as an integral extension of our clients to measure, analyze and improve resource management. Come join the Ecova family… together we can Make a World of Difference.

Utility Solutions
The Utility Solutions business unit boasts a rock-solid track record of delivering reduced energy consumption on behalf of our utility clients. This business has grown rapidly the last few years and has an extensive network of trusted trade allies, retail partners, manufacturers, and measurement and verification partners. This team leverages those relationships to deliver the energy savings or peak power solutions our clients most desire.

As our utility clients gear up their energy efficiency and distributed generation programs, the opportunities are plentiful for making a big impact while we continue to grow Ecova. The Utility Solutions team has an immediate need for a Sr. Manager, based in the West Coast. In this role, you will report to the Vice President, Utility Solutions and experience all the benefits of working for a fast-paced, entrepreneurial company while having a significant impact in energy efficiency, climate and sustainability.

Senior Manager
Responsible for commercial, residential, and retail lighting and products energy efficiency programs across a geographical region. Duties include strategic development, process improvements, oversight of multiple programs and associated teams, client management, business development and sales support.

Role Description
• Management and oversight of all aspects of efficiency projects in a geographical region cover multiple states.
• Development and maintenance of client relationships to achieve high customer satisfaction ratings, increased revenue and program renewals and extensions.
• Ensures that products and services provided consistently meet client needs.
• Manage programs to achieve revenue and gross profit goals
• Assist Product Development, Research and Policy, and new business development as requested in the development of new products and services for utility clients
• Acquire, lead, train, develop and retain team leaders, project managers and technical talent to ensure consistent program delivery
• Lead, coach, and performance manage personnel
• Develop and manage to key performance indicators (KPIs)
• Manage risk through the development and implementation of quality control procedures
• Travel across assigned geographical region to check in on project teams as needed
• Performs related work as required

Role Competencies
• Bachelors Degree and 8 years of experience in energy efficiency, renewable energy, and/or electric technologies concepts, practices, and procedures or related field.
• Minimum 3 years of experience in both client relationship management and team management, plus 5 years of experience leading and directing others.
• Proven experience leading, managing, developing and mentoring is required.
• Ability to manage cross-functional and matrix-managed teams.
• Strong problem-solving skills.
• Demonstrated experience managing people to include performance management abilities.
• P&L management experience.
• Demonstrates high levels of leadership, initiative, teamwork and adaptability.
• Is able to manipulate, analyze and synthesize data in various systems and/or technology environments.
• Strong Microsoft Excel skills.
• Ability to work collaboratively with resources throughout the organization to accomplish complex goals.
• Ability to manage emotions and self-assess performance.
• Performing duties and attending events during the evening and on weekends occurs occasionally and may be required.
• Minimum of 20% travel may be required.

Ecova Information
Our salaries are competitive and commensurate with experience. We are a performance-based culture and have goal-based incentive programs and generous employee benefits. Our comprehensive benefit package includes medical, dental, vision insurance, life, AD&D, short- and long-term disability insurance. We also offer flexible spending accounts and 401(k) with a generous employer match.

Ecova is an equal opportunity and affirmative action employer. All qualified applicants will be considered without regard to age, race, color, national origin, ancestry, sex, sexual orientation or preference, religion, marital status, citizenship, veteran status, or physical or mental disability.

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Ecova/http://www.ecova.com, CA (Southern California Area)

Ecova–Making a World of Difference
At Ecova, we believe each individual, no matter the role, can make a difference for our clients, the environment and for themselves. Ecova is built on a strong foundation of integrity, community, leadership, persistence and urgency.
Our highest goal is to be the market leading, trusted advisor to organizations driven to maximize results, reduce expenses, manage risk and improve environmental performance. Our focus is to grow results on saving resources for our clients – from utilities to facilities. We apply data-driven insights – from demand to impact – to target inefficiencies and See More, Save More and Sustain More for our clients.
We strive to deliver results and innovation through efforts of our unparalleled people to each and every client with whom we engage. We’re on the look-out for team players to work with us in serving as an integral extension of our clients to measure, analyze and improve resource management. Come join the Ecova family… together we can Make a World of Difference.

Account Manager, Client Management

Ecova’s California Account Manager is responsible for earning the right to do business with both new and existing utility clients in the region through a combination of strong client relationship management, stellar service delivery and consultative sales. The Account Manager will support the Regional Account Executive and Ecova’s strategy for California while serving our clients. Able to articulate Ecova’s full suite of services, the Account Manager partners with clients to understand and respond to their present and future needs in development of an overall client strategy and account plan. Also serves as a customer service escalation point for existing clients and works with operational teams to frame and guide the resolution of issues. The Account Manager is expected to manage client expectations throughout the service delivery process and maintain positive working relationships. The Account Manager collaborates with operations support teams and practice leads in securing new business.

Role Description

• Develop client outreach and sales plans to capture new business with new and existing clients.
• As part of a coordinated team approach, manage client relationships at decision-maker levels.
• Partner with Operations Teams to assign account responsibilities for each client to ensure overall client satisfaction and the quality of the services being delivered.
• Work with Regional Account Executive to develop California specific strategy for growth and successful oversight of existing programs.
• Proactively communicate with clients to manage delivery expectations.
• Work with clients to assess current and future needs and identify opportunities for new Ecova work.
• Conduct account review sessions; recommend changes to energy and/or resource management measures based on energy and demand response trends.
• Work closely with the Sales Operations teams on contract renewals.
• Proactively identify at-risk clients and develop plans to avoid contract termination in partnership with operations teams.
• Collaborate with Ecova’s Sales Operations team to respond to competitive client RFPs and develop non-RFP proposals.
• Coordinate new client on-boarding kickoffs and maintain strategic account plans.
• Schedule, coordinate and lead executive business reviews and client satisfaction interviews with clients and conduct updates with delivery teams on a regular basis.
• Articulate Ecova’s complete solution offering and demonstrate the ability to up-sell to existing clients.

Role Competencies

• Bachelor's degree in Business or related field.
• Minimum 5-7 years experience in the Energy Efficiency and/or Utility Industry essential.
• Sales, Client Management and Business Development experience preferred.
• Advanced Degree a plus.
• Industry related certifications a plus.
• Ability to work in a team-oriented, matrix work environment.
• Demonstrated experience managing complex energy management service delivery projects.
• Effectively worked with and/or managed operational teams in order to provide the necessary outcome to a client.
• Ability to provide strategic account management and have negotiated large services contracts with clients.
• Strong business and financial acumen.
• Ability to effectively communicate both written and verbally.
• Demonstrated organizational skills.
• Strong project management and time management skills a must.
• Ability to see trends in data, understands origin of data, and incorporate data into meaningful reports and/or presentations.
• Demonstrated intermediate to advanced knowledge of the Microsoft Office Suite of tools.
• Able to work from a home office and travel up to 50% of the time.

Ecova Information
Our salaries are competitive and commensurate with experience. We are a performance-based culture and have goal-based incentive programs and generous employee benefits. Our comprehensive benefit package includes medical, dental, vision insurance, life, AD&D, short- and long-term disability insurance. We also offer flexible spending accounts and 401(k) with a generous employer match.
Ecova is an equal opportunity and affirmative action employer. All qualified applicants will be considered without regard to age, race, color, national origin, ancestry, sex, sexual orientation or preference, religion, marital status, citizenship, veteran status, or physical or mental disability.

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Ecova/Portland, OR (Portland, OR or Durango, CO)

*This position can be located in Portland, Oregon or Durango, Colorado*

Ecova–Making a World of Difference
At Ecova, we believe each individual, no matter the role, can make a difference for our clients, the environment and for themselves. Ecova is built on a strong foundation of integrity, community, leadership, persistence and urgency.
Our highest goal is to be the market leading, trusted advisor to organizations driven to maximize results, reduce expenses, manage risk and improve environmental performance. Our focus is to grow results on saving resources for our clients – from utilities to facilities. We apply data-driven insights – from demand to impact – to target inefficiencies and See More, Save More and Sustain More for our clients.
We strive to deliver results and innovation through efforts of our unparalleled people to each and every client with whom we engage. We’re on the look-out for team players to work with us in serving as an integral extension of our clients to measure, analyze and improve resource management. Come join the Ecova family… together we can Make a World of Difference.

Manager, Research & Policy

Responsible for Research & Policy team leadership, project management, execution, and delivery of custom energy efficiency projects with total annual labor budget(s) <$1M.

Role Description

• Management and oversight of all aspects of research projects including milestone delivery and deadlines, budget and P&L financial management, timely task delivery, monthly client reporting, monitoring and summarization of program progress, and internal cross-functional team management.
• Work on multi-year, multi-million dollar research projects with many activities and numerous subcontractors. Responsible for annual revenue and net income goals related to existing programs.
• Preparation of reports for clients and management regarding project status.
• Development and maintenance of client relationships to increase revenue and program extensions including sustaining and renewing client contracts. Ensures that products and services provided consistently meet client needs. Represents Ecos in all activities associated with client account(s).
• Manages, develops and implements product marketing activities to maximize ROI of products and services. Reviews and analyzes financial and market analysis to develop new products and services.
• May prepare and present white papers, briefs, and presentation on product and service offerings for Ecova. May review proposals to determine ROI feasibility, labor costs, timelines, funding and staffing requirements to meet business unit and company goals.
• Responsible to acquire, lead, train, develop and retain research and policy team members, project leaders and technical talent to ensure consistent quality delivery of client deliverables.
• Works to ensure the most efficient utilization of financial and labor resources by communicating, coordinating and negotiating with other internal departments (HR, marketing, product & service innovation, finance, origination & structuring, finance, etc.) on business development activities
• Lead your team and position it for success by anticipating and delivering on our client’s needs.
• Manage resources from cross-functional operations and overseeing project budgets to deliver the required amount of energy savings to our clients. Oversee day-to-day operational program management to ensure client deliverables are met.
• Draft scope of work documents and new business proposals.
• Communicate with clients through timely written project reports and facilitation of project team and client meetings.
• Manage program tasks with minimal oversight, work with team members in all of our offices to share information and resources, and develop project materials and tools.
• Work with Ecova management to identify and schedule resources to complete programs and communicate progress to management and clients.
• Performs related work as required.

Role Competencies

• Bachelor’s degree closely related to the energy, environmental, science, or engineering fields required.
• Master’s degree preferred but not required.
• Minimum 3 years of energy-oriented environmental or electronics project management experience.
• Minimum 2 years experience directly managing professional staff.
• Strong ability to communicate technical subjects to a variety of audiences, both in written and verbal form.
• Strong abilities in building relationships with clients, account managers and team members.
• Ability to lead and support development of interdisciplinary teams is required.
• Familiarity with and/or expertise in electronic circuit design and troubleshooting is strongly desired.
• Experience presenting complex data is required.
• Experience in some or all of the following areas is preferred, though not required: televisions; set-top boxes; external power supplies; internal power supplies; secondary power supplies; computers; monitors and other displays; servers; data centers; uninterruptible power supplies; geothermal heat pumps; electronics lab equipment, procedures, etc.; and Web site maintenance.
• Experience in electronics, science or engineering, demonstrated lab or field measurement and data analysis experience, and subject matter expertise in energy efficiency.

Ecova Information
Our salaries are competitive and commensurate with experience. We are a performance-based culture and have goal-based incentive programs and generous employee benefits. Our comprehensive benefit package includes medical, dental, vision insurance, life, AD&D, short- and long-term disability insurance. We also offer flexible spending accounts and 401(k) with a generous employer match.
Ecova is an equal opportunity and affirmative action employer. All qualified applicants will be considered without regard to age, race, color, national origin, ancestry, sex, sexual orientation or preference, religion, marital status, citizenship, veteran status, or physical or mental disability.

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