Working For Jobs

Ecova/Cincinnati, OH

Ecova–Making a World of Difference
At Ecova, we believe each individual, no matter the role, can make a difference for our clients, the environment and for themselves. Ecova is built on a strong foundation of integrity, community, leadership, persistence and urgency.
Our highest goal is to be the market leading, trusted advisor to organizations driven to maximize results, reduce expenses, manage risk and improve environmental performance. Our focus is to grow results on saving resources for our clients – from utilities to facilities. We apply data-driven insights – from demand to impact – to target inefficiencies and See More, Save More and Sustain More for our clients.
We strive to deliver results and innovation through efforts of our unparalleled people to each and every client with whom we engage. We’re on the look-out for team players to work with us in serving as an integral extension of our clients to measure, analyze and improve resource management. Come join the Ecova family… together we can Make a World of Difference.

Service Delivery

Supervisor, Service Delivery

The Supervisor is responsible for leading and motivating assigned team members of the Department. The Supervisor coordinates workflow to achieve optimum quality and efficiency, coaches team members to improve performance, oversees staff administration needs of the assigned team, while ensuring customer expectations are understood, and met through ongoing communication with the client.

Role Description

• Foster and support a spirit of teamwork to build employee commitment and enthusiasm for the success of the team and our business. Treat others with dignity and respect, and demonstrate a sincere commitment to team diversity. Works with employees to improve performance, provides ongoing feedback, and develops plans with employees to identify career development opportunities.
• Supervises the administrative and human resources needs of the team, such as, approving time entry for payroll, schedules and one-leave requests. Regarded as first level escalation point for assigned team members with respect to inter-team issue resolution of minor complexity. Escalates significantly complex inter-team issue resolution to department Manager.
• Coordinate workflow to gain optimum quality and efficiency. Identify opportunities for process improvements, and recommend changes as appropriate. May be asked to implement workflow changes as directed.
• Act as a “go-to†technical and systems resource for team members. Provides mentorship to assigned team members.
• Monitor daily queues, and work with Service Delivery Manager(s) to allocate resources to assure work is completed in a timely fashion and according to contract deliverables.
• Responsible for assigned team report development and metrics reporting as assigned.
• Communicate daily goals and monitor individual work performance toward those goals. Assists Manager in ensuring employees are meeting expected levels of quality, quantity and client-satisfaction measures. Monitor measurements, and provide feedback on results to Manager and employees as directed by Manager.
• Regarded as first level escalation point for assigned team members with regard to complex client issues. Coordinate resolution of client issues with the client’s representatives ensuring that appropriate business partners are involved. Ensure highest possible level of service to clients, and personally work with clients who require special assistance, while maintaining company commitments. Escalates unresolved or significantly complex matters to Manager.
• Coordinate resolution with IT staff in the event of system issues.
• Oversee multiple daily queries, monitor and produce daily, weekly and monthly reports as needed.
• Is responsible for the annual performance evaluation of employees, salary and reward recommendations, and ensures corrective action is executed in a manner consistent with AIQ guidelines.
• Assist in selection process and training of new hires, and employees transitioning into new positions.
• Carry out other responsibilities and/or projects as assigned.

Role Competencies

• High School diploma or completed GED required; Bachelor’s Degree in Accounting, Economics, Finance, Engineering or relevant degree preferred.
• Knowledge of specific customer/client requirements and the possible set of Ecova products and/or services that they may have purchased.
• Minimum 2 years leadership experience within a team or organization required.
• 2-3 years supervisory experience preferred.
• Demonstrated excellent oral, written and interpersonal communication skills.
• A desire to exceed client expectations, and improve quality and process within our business.
• Strong computer skills, including Excel spreadsheet experience.
• A highly collaborative work style as demonstrated through team interactions.
• Exceptional time-management, planning and organizational skills.

Ecova Information
Our salaries are competitive and commensurate with experience. We are a performance-based culture and have goal-based incentive programs and generous employee benefits. Our comprehensive benefit package includes medical, dental, vision insurance, life, AD&D, short- and long-term disability insurance. We also offer flexible spending accounts and 401(k) with a generous employer match.
Ecova is an equal opportunity and affirmative action employer. All qualified applicants will be considered without regard to age, race, color, national origin, ancestry, sex, sexual orientation or preference, religion, marital status, citizenship, veteran status, or physical or mental disability.

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Ecova/Spokane, WA

Ecova–Making a World of Difference
At Ecova, we believe each individual, no matter the role, can make a difference for our clients, the environment and for themselves. Ecova is built on a strong foundation of integrity, community, leadership, persistence and urgency.
Our highest goal is to be the market leading, trusted advisor to organizations driven to maximize results, reduce expenses, manage risk and improve environmental performance. Our focus is to grow results on saving resources for our clients – from utilities to facilities. We apply data-driven insights – from demand to impact – to target inefficiencies and See More, Save More and Sustain More for our clients.
We strive to deliver results and innovation through efforts of our unparalleled people to each and every client with whom we engage. We’re on the look-out for team players to work with us in serving as an integral extension of our clients to measure, analyze and improve resource management. Come join the Ecova family… together we can Make a World of Difference.

Service Delivery

Service Delivery Manager, UEM

This position is responsible for leading and motivating supervisors and individuals who work in client-focused, multi-functional service teams. These teams are responsible for delivering best in class utility expense management services through optimizing processes and delivering a high quality product, adding value for our clients. This position requires a strategic vision and is able to critically evaluate business processes, making recommendations and changes as appropriate. This position will model a strong client focus that will successfully support and assist the company’s Utility Expense Management Solutions in achieving key business objectives. The successful candidate will achieve excellence in an efficient, cost-effective manner by maximizing resources and advancing process improvement.

Role Description

• Maintain leadership standards that foster teamwork by promoting continuous improvement, soliciting suggestions and new ideas, and encouraging the exchange of information with all employees throughout the company.
• Promote leadership development, and act as a mentor for Supervisors and team members. Establish and promote leadership qualities that support seamless communication and teamwork within the delivery teams, in the pursuit of establishing a cohesive culture and in support of delivery excellence.
• Continuously strive to build employee engagement and motivation for client service and the success of the business. Recognize and celebrate department and individual accomplishments. Model a strong client service commitment philosophy.
• Assist with the development, implementation and support of operational standard processes to help drive consistency, accuracy and efficiency.
• Assist in the development of and responsible for the monitoring of goals and objectives specific to team performance to ensure a high level of client satisfaction around our service offerings.
• Provides business process accountability for responsible functions and assists with continued process improvement, operational efficiencies and identification of technology changes and enhancements. Continually challenges existing procedures to identify efficiency gain opportunities.
• Act as a liaison to client management, sales and team members. Ensure that client requirements, changes in client expectations, feedback and deliverables are communicated to team members. Coordinate the positive resolution of any issues.
• Foster a culture of ownership of client outcomes by creating clear line of sight between individual team members’ actions downstream impacts on other functions and clients.
• Assists in annual budget development and ongoing activities related to operational expenses specific to their team.
• Collaborates with Training to determine training needs and develop solutions to support functional strategies and business needs.
• Partner with Human Resources regarding all aspects of staffing and workforce planning, development of staff, evaluating performance, staff development, and recommending salary adjustments. Responsible for decisions around hiring and disciplinary actions up to and including termination.
Role Competencies

• A Bachelor’s degree in business administration, accounting, finance or related degree required. Other combinations of education/experience may be considered.
• Minimum 5 years of management experience with proven ability to gain team efficiencies through process improvement initiatives.
• Must be detailed oriented and have the ability to organize and prioritize multiple tasks and workflow. Excellent time management and organizational skills.
• Must have strong computer skills, including intermediate level aptitude in Word, Excel, Access, Outlook and Internet.
• Demonstrated initiative in identifying as necessary, new processes or procedures and fostering a continuous process improvement culture.
• Excellent communication (written and oral) and interpersonal skills.
• Highly collaborative work style.
• Must demonstrate high integrity and strong leadership principles.

Ecova Information
Our salaries are competitive and commensurate with experience. We are a performance-based culture and have goal-based incentive programs and generous employee benefits. Our comprehensive benefit package includes medical, dental, vision insurance, life, AD&D, short- and long-term disability insurance. We also offer flexible spending accounts and 401(k) with a generous employer match.
Ecova is an equal opportunity and affirmative action employer. All qualified applicants will be considered without regard to age, race, color, national origin, ancestry, sex, sexual orientation or preference, religion, marital status, citizenship, veteran status, or physical or mental disability.

Click <a href="http://hire.jobvite.com/…quot;>here</a> to apply.

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Ecova/Richardson, TX

Service Delivery Manager, REO
This position is responsible for leading and motivating supervisors and individuals who work in client-focused, multi-functional service teams. These teams are responsible for delivering best in class utility expense management services through optimizing processes and delivering a high quality product, adding value for our clients. This position requires a strategic vision and is able to critically evaluate business processes, making recommendations and changes as appropriate. This position will model a strong client focus that will successfully support and assist the company’s Real Estate Operations in achieving key business objectives. The successful candidate will achieve excellence in an efficient, cost-effective manner by maximizing resources and advancing process improvement.

Role Description
• Maintain leadership standards that foster teamwork by promoting continuous improvement, soliciting suggestions and new ideas, and encouraging the exchange of information with all employees throughout the company.
• Promote leadership development, and act as a mentor for Supervisors and team members. Establish and promote leadership qualities that support seamless communication and teamwork within the delivery teams, in the pursuit of establishing a cohesive culture and in support of delivery excellence.
• Continuously strive to build employee engagement and motivation for client service and the success of the business. Recognize and celebrate department and individual accomplishments. Model a strong client service commitment philosophy.
• Assist with the development, implementation and support of operational standard processes to help drive consistency, accuracy and efficiency.
• Assist in the development of and responsible for the monitoring of goals and objectives specific to team performance to ensure a high level of client satisfaction around our service offerings.
• Provides business process accountability for responsible functions and assists with continued process improvement, operational efficiencies and identification of technology changes and enhancements. Continually challenges existing procedures to identify efficiency gain opportunities.
• Act as a liaison to client management, sales and team members. Ensure that client requirements, changes in client expectations, feedback and deliverables are communicated to team members. Coordinate the positive resolution of any issues.
• Foster a culture of ownership of client outcomes by creating clear line of sight between individual team members’ actions downstream impacts on other functions and clients.
• Assists in annual budget development and ongoing activities related to operational expenses specific to their team.
• Collaborates with Training to determine training needs and develop solutions to support functional strategies and business needs.
• Partner with Human Resources regarding all aspects of staffing and workforce planning, development of staff, evaluating performance, staff development, and recommending salary adjustments. Responsible for decisions around hiring and disciplinary actions up to and including termination

Role Competencies
• Bachelor’s degree in business administration, accounting, finance or related degree required. Other combinations of education/experience may be considered.
• Minimum 5 years of management experience with proven ability to gain team efficiencies through process improvement initiatives.
• Minimum 3 years managing workflow/production, meeting strict service level requirements in a fast paced operational environment.
• Experience managing a high volume of utility account opens/closes and processing/paying utility bills highly preferred.
• Must be detailed oriented and have the ability to organize and prioritize multiple tasks and workflow. Excellent time management and organizational skills.
• Must have strong computer skills, including intermediate level aptitude in Word, Excel, Access, Outlook and Internet.
• Demonstrated initiative in identifying as necessary, new processes or procedures and fostering a continuous process improvement culture.
• Excellent communication (written and oral) and interpersonal skills.
• Highly collaborative work style.
• Must demonstrate high integrity and strong leadership principles.
• Typical office hours are 8:00 a.m. to 5:00 p.m.
• Performing duties and attending events during the evening and on the weekend occurs occasionally and may be required
• Traveling off-site to a local event occurs rarely and may be required

Ecova Information
Our salaries are competitive and commensurate with experience. We are a performance-based culture and have goal-based incentive programs and generous employee benefits. Our comprehensive benefit package includes medical, dental, vision insurance, life, AD&D, short- and long-term disability insurance. We also offer flexible spending accounts and 401(k) with a generous employer match.

Ecova is an equal opportunity and affirmative action employer. All qualified applicants will be considered without regard to age, race, color, national origin, ancestry, sex, sexual orientation or preference, religion, marital status, citizenship, veteran status, or physical or mental disability.

To learn more about Ecova and to apply online, please go to: http://www.ecova.com/about-us/careers.aspx.

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Door to Door Organics/Livonia, MI

Our company is seeking motivated individuals looking to join an energetic team committed to the good food culture. We provide delivery of organic produce and groceries to homes, offices, schools. Feel free to visit doortodoororganics dot com for information about our company and culture. See below for a job description and expectations.

Please submit a cover letter and resume to this post for the role of delivery driver at our company. Include "Door To Door Organics Delivery Driver-Livonia" in the title of the email. Resumes and cover letters will be reviewed and candidates will receive communication to arrange an interview in person. Thanks for applying!

Summary
The position of Delivery Driver is a key role at Door To Door Organics. Delivery Drivers will be providing door to door delivery of organic produce and grocery items. The Delivery Driver may be driving and delivering for very long periods each day and must have the capacity to remain focused and safe on the road at all times, especially in inclement weather. Drivers operate as an integral part of the operations team, at times working hand in hand with our packers inside of our warehouse. Delivery Drivers will often interact with our customers and must be prepared to actively represent Door To Door, staying up to date on each week's menu and the overall company operations. Delivery Drivers are critical to Door To Door and must be highly reliable and focused on customer service, quality and safety.

Essential Responsibilities
- Understand your role and responsibility as a team of people serving our customers
- Be willing to step up and support other members of the team as needed
- Work to support the overall goals of the company and customers
- Understand the expectations of workplace safety and use good judgment to create an injury free workplace
- Provide as much notice as possible if you expect to miss work

Essential Duties
- Deliver every box 100% correct
- Arrive on time every scheduled work shift
- Maintain a clean and organized vehicle
- Perform daily vehicle safety check
- Avoid damage to the contents during delivery
- Drive safely and courteously at all times
- Review routes prior to leaving and ask questions as necessary
- Assist the pack team with loading of your vehicle as necessary
- Maintain a clean and tidy appearance
- Perform other duties as needed

Requirements
- Must be able to work flexible hours depending on the work load
- Must have a clean driving record, current drivers license
- Must be able to lift 50 lbs
- Must be comfortable driving in all weather conditions
- Must be comfortable working outside in all weather

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Incoming search terms for the article:

• michigan dcustomer service number door to door organics livonia

Ecova/Spokane, WA

Service Delivery Manager- Utility Expense Management
This position is responsible for leading and motivating supervisors and individuals who work in client-focused, multi-functional service teams. These teams are responsible for delivering best in class utility expense management services through optimizing processes and delivering a high quality product, adding value for our clients. This position requires a strategic vision and is able to critically evaluate business processes, making recommendations and changes as appropriate. This position will model a strong client focus that will successfully support and assist the company’s Utility Expense Management Solutions in achieving key business objectives. The successful candidate will achieve excellence in an efficient, cost-effective manner by maximizing resources and advancing process improvement.

Role Description
•Maintain leadership standards that foster teamwork by promoting continuous improvement, soliciting suggestions and new ideas, and encouraging the exchange of information with all employees throughout the company.
•Promote leadership development, and act as a mentor for Supervisors and team members. Establish and promote leadership qualities that support seamless communication and teamwork within the delivery teams, in the pursuit of establishing a cohesive culture and in support of delivery excellence.
•Continuously strive to build employee engagement and motivation for client service and the success of the business. Recognize and celebrate department and individual accomplishments. Model a strong client service commitment philosophy.
•Assist with the development, implementation and support of operational standard processes to help drive consistency, accuracy and efficiency.
•Assist in the development of and responsible for the monitoring of goals and objectives specific to team performance to ensure a high level of client satisfaction around our service offerings.
•Provides business process accountability for responsible functions and assists with continued process improvement, operational efficiencies and identification of technology changes and enhancements. Continually challenges existing procedures to identify efficiency gain opportunities.
•Act as a liaison to client management, sales and team members. Ensure that client requirements, changes in client expectations, feedback and deliverables are communicated to team members. Coordinate the positive resolution of any issues.
•Foster a culture of ownership of client outcomes by creating clear line of sight between individual team members’ actions downstream impacts on other functions and clients.
•Assists in annual budget development and ongoing activities related to operational expenses specific to their team.
•Collaborates with Training to determine training needs and develop solutions to support functional strategies and business needs.
•Partner with Human Resources regarding all aspects of staffing and workforce planning, development of staff, evaluating performance, staff development, and recommending salary adjustments. Responsible for decisions around hiring and disciplinary actions up to and including termination.

Role Competencies
•A Bachelor’s degree in business administration, accounting, finance or related degree required. Other combinations of education/experience may be considered.
•Minimum 5 years of management experience with proven ability to gain team efficiencies through process improvement initiatives.
•Must be detailed oriented and have the ability to organize and prioritize multiple tasks and workflow. Excellent time management and organizational skills.
•Must have strong computer skills, including intermediate level aptitude in Word, Excel, Access, Outlook and Internet.
•Demonstrated initiative in identifying as necessary, new processes or procedures and fostering a continuous process improvement culture.
•Excellent communication (written and oral) and interpersonal skills.
•Highly collaborative work style.
•Must demonstrate high integrity and strong leadership principles.

Ecova Information
Our salaries are competitive and commensurate with experience. We are a performance-based culture and have goal-based incentive programs and generous employee benefits. Our comprehensive benefit package includes medical, dental, vision insurance, life, AD&D, short- and long-term disability insurance. We also offer flexible spending accounts and 401(k) with a generous employer match.

Ecova is an equal opportunity and affirmative action employer. All qualified applicants will be considered without regard to age, race, color, national origin, ancestry, sex, sexual orientation or preference, religion, marital status, citizenship, veteran status, or physical or mental disability.

To learn more about Ecova and to apply online, please go to: http://www.ecova.com/about-us/careers.aspx.

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A traditional CSA box in spring is filled with mostly greens and rhubarb. Photo by Annemod.

My introduction to community-supported agriculture wasn’t through a real CSA at all, but through something called The Box — a generic subscription-based box of organic produce much like it sounds. My roommate and I were in our early 20s, sharing a one-bedroom, and we didn’t cook much. She suggested we go with a farm she’d heard of (there were only a handful of CSAs in the area at the time), but we both decided that we liked The Box’s the huge selection, which wasn’t limited by location or season (they even had mangoes in winter).

In truth, The Box did very little to connect me with my foodshed; I didn’t learn anything about the farms behind the food nor, I’ll admit, did I care much at the time. On the other hand, it was through this service that I developed a borderline-unhealthy obsession with cooking everything we’d gotten one week before the next delivery arrived. I also learned that I liked chard, fava beans, and a few other seasonal foods I might not have tried. More importantly, I became a Person Who Got a Box of Organic Vegetables Every Week. And, looking back, that was a big step toward becoming the person I am today (a local food- and farm-obsessed gardener and home cook who reads and writes about food politics for a living).

This week, I was reminded of those early adventures with The Box while exploring the current state of the CSA — a subset of the organic food world that is at a crossroads, much like the larger organic industry. What started out as a great way for small farmers to reach a direct audience — a way for die-hard locavores to “buy-in” to a single farm and take on the risks and the benefits of the year’s bounty — has gone mainstream, for better or worse.

The Full Circle box, by comparison, offers a variety less restricted by the seasons, from further away.

Take Full Circle, for example. It began as a tiny organic farm with a CSA program serving eaters in the Seattle area and grew to occupy three Washington state farms totaling 450 acres. Winter produce in the cool, wet Pacific Northwest can be pretty limited, so the service added foods from California, Mexico, and elsewhere, as well as organic groceries from around the country. Full Circle expanded to serve customers in Alaska, Eastern Washington, Idaho, and — as of this summer — the San Francisco Bay Area. Along the way, the company, which has reached over 15,000 members and works with 400 farms, dropped the term CSA from its marketing material and began calling itself an “organic produce delivery service.”

The Full Circle “membership” doesn’t require much more of a commitment than most online shopping sites. And — mainly because it offers food out of season — this new brand of CSA allows eaters to make a broad feel-good stroke at eating locally, without truly making many sacrifices. Once you’ve belonged to a “real” CSA, it might seem a little like cheating.

Full Circle founder Andrew Stout (click to see a video of Stout discussing his philosophy on growth).

As Andrew Stout, Full Circle’s founder and “chief farmer,” sees it, there is no downside to these changes if they can make membership more desirable to the masses. “The goal is to make small farms medium-sized and medium-sized farms big. CSAs cap out at a certain size. You can’t fully move the needle that way,” he told me on the phone recently. “I’m more concerned about the environmental impact of the conventional farming world, that GMO-filled world that is racing ahead. We need to have a counterbalance to that. At Full Circle, we want the industry to rise up, not settle down.”

Stout has a point. As the good food movement picks up steam, questions of scale and access are looming larger than ever. Yes, it’s been five years since the word “locavore” made it into the Oxford dictionary, but Big Food does still have a stranglehold on most of the country. Organic fruits and vegetables make up only 11 percent of all U.S. produce sales and organics added up to only 4 percent of food and beverage sales in 2010.

Full Circle is one of many companies looking to fill the so-called “middle space” between small-scale local farming and the big industrial stuff. Brooklyn’s Urban Organic, the Bay Area’s Golden Gate Organics, and SPUD — which is short for Sustainable Produce Urban Delivery, and, incidentally, bought The Box out a few years back — are all working with models that fill out a continuum. But, as you might guess, the more people they reach, the further away each company tends to move from the more intimate, farm-based model of the early CSA.

And this departure worries some locavores and organic pioneers. Or, as Elizabeth Henderson, author of Sharing the Harvest: A Citizen’s Guide to Community Supported Agriculture wrote in a post for Grist earlier this year: “It seems many urban residents now see the CSA as just another form of ‘retail farming’ rather than a model for civic agriculture, a site-specific form of solidarity, or associative economics that can transform relationships.”

When Full Circle arrived in the Spokane area last year, Craig Goodwin, author of the book Year of Plenty and the blog with the same name, dug into the changes the company had recently undergone. He wrote:

 …while they still seek to interpret the farmer relationships through printed materials that accompany the box, the connection to a local farm and farmers is no longer the defining center of what they are doing.

Goodwin acknowledged that the service still provides more of a connection to growers than your typical grocery store, but, in the end, he came down on the side of the more traditional CSA. “The ‘certified organic’ label is much less meaningful to me than having the food sourced from local farms and farmers,” he wrote.

Moving away from wholesale

Pat Herbert has been farming in central California since 1969. Relying on organic practices since 1990, Herbert specializes in peppers — most of which are sold to a company that freezes them. And until a few years back, the rest of the produce he grew went to the wholesale market — a common, but very risky way to sell food. The farm went bankrupt in 2002 and Herbert has seen many of his crops go uneaten when the market drops (he’s worried about this year’s bumper crop of melons, for instance).

Today, around six of the 56 acres he farms go to fill boxes for Full Circle’s customers. “Full Circle is working to keep the customer base,” said Herbert — and that’s a big step. A company that size, he figures, is poised to grow — and that can only reduce his risk over time.

Photo by JennConspiracy.

Thaddeus Barsotti, farmer and co-owner of California’s 40,000-member CSA Farm Fresh to You agrees. He says that while farmers markets and single-farm CSAs have a place in supporting farmers, getting much more produce out of the wholesale market will go a long way toward truly building out a viable local food infrastructure.

“Produce is one of the most volatile markets. It’s supply and demand. The buyer’s job is to get the lowest price and they leverage farmers against each other. If farmers can get more than the harvest cost, they’ll often take it, because otherwise they’ll lose money. And that’s what puts farmers out of business,” Barsotti said. Indeed, one of best argument for what larger CSAs like his are doing is the fact that many farms with their own CSA programs still want to sell them their vegetables, over wholesale.

Barsotti and his brothers (the farm’s co-owners) are pushing for the best of both worlds: control over the farming system for all the food their company sells and a wide reach. And that’s part of why he hasn’t stopped using the term CSA to describe what Farm Fresh to You does.

Like Full Circle, Farm Fresh to You began as a small organic farm and has grown to incorporate other farms from around California and elsewhere — especially in the winter months.

During the summer, Farm Fresh to You produces around 80 percent of the produce going into the boxes. And unlike many larger producer delivery operations, Barsotti says he’s very involved with the partner farms. “I’m about delivering a process to a consumer,” he said. He doesn’t merely work with farms that are certified organic. Rather he works with them on their irrigation practices (insisting on drip rather than ditch irrigation), refuses to tolerate certain types of organic fertilizer, and also weighs in on their planting schedules.

On the other hand, members don’t currently have a way to read about the partner farms unless they’re featured in the Farm Fresh to You newsletter. (A search on their site reveals the location where each type of fruit and vegetable comes from, but not the farm name. Barsotti says that a more transparent system is in the works).

What’s missing

That transparency is — of course — what a lot of us are really drawn to about local food, as well as the sense of solidarity in hard times. In the case of Ohio farmer Bryn Bird — whose farm we featured in a recent Grist article about the drought — that intimate connection has made all the difference this summer, when Bird lost her entire crop of sweet corn to drought.

“We’re having lots of talks with our members — they’re expecting peppers by now, they want more tomatoes, etc.” she told me. “It’s a good chance to talk to our CSA members about the risks of eating local.” While her customers might be giving up this year’s corn on the cob, however, they’re trading it for a relationship that helps them keep next year’s produce in mind.

Then again, Bird’s CSA only reaches 210 people. And for now, it appears the vast majority of eaters don’t think a truly seasonal diet is worth it. The Barsottis’ company offers an option to receive only produce from neighbors in Capay Valley, the region where its farm is located. “It’s our least popular box,” he said. “Most prefer the four-season list with stuff from the [warmer] Salinas Valley.”

In the end, Barsotti said, “We’re taking local agriculture and increasing the acreage; that’s what a successful CSA does.” And Stout’s message is similar: “If you compare it with Walmart, you need hundreds if not thousands of services like Full Circle.”

My hope for these big CSAs is that they can forge ahead without putting the small farms that want to stay small out of business. Because the wider companies like these cast their nets, the more space it should make for some portion of their customer base to crave a more precise and rigorous farmer relationship than they can offer. I’m seeing a whole generation of eaters who start out as People Who Get a Box of Organic Vegetables Every Week and develop into People Willing to Do Whatever it Takes to Truly Fix Our Food System.

Filed under: Food

View full post on Grist

Ecova (formally Advantage IQ and Ecos)/Dallas, TX (Richardson)

The Operations Manager, Service Delivery (herein referred to as Manager, Utility Service Delivery) leads and manages a functional team(s) with
responsibility for delivering best in class utility expense management services through optimizing
processes and delivering a high quality product, adding value for our clients. This position requires a
strategic vision and is able to critically evaluate business processes, making recommendations and
changes as appropriate. This position will model a strong client focus that will successfully support and
assist the company’s Real Estate Owned (REO) Utility Management Solutions in achieving key business
objectives.
Role Description
 Maintain leadership standards that foster teamwork by promoting continuous improvement,
soliciting suggestions and new ideas, and encouraging the exchange of information with all
employees throughout the company.
 Promote leadership development, and act as a mentor for Supervisors and team members.
Establish and promote leadership qualities that support seamless communication and teamwork
within the delivery teams, in the pursuit of establishing a cohesive culture and in support of
delivery excellence.
 Continuously strive to build employee engagement and motivation for client service and the
success of the business. Recognize and celebrate department and individual accomplishments.
Model a strong client service commitment philosophy.
 Assist with the development, implementation and support of operational standard processes and
technology enhancement needs to help drive consistency, accuracy and efficiency.
 Strategically partner with vendor partners to help achieve key company objectives
 Assist in the development of and responsible for the monitoring of goals and objectives specific to
team performance to ensure a high level of client satisfaction around our service offerings.
 Provides business process accountability for responsible functions and assists with continued
process improvement, operational efficiencies and identification of technology changes and
enhancements. Continually challenges existing procedures to identify efficiency gain
opportunities.
 Assists in annual budget development and ongoing activities related to operational expenses
specific to their team.
 Collaborates with Training to determine training needs and develop solutions to support functional
strategies and business needs.
Making a World of Difference – At Ecova, we believe each individual, no matter the role, can make a difference for our clients, the
environment and for themselves. Ecova is built on a strong foundation of integrity, community, leadership, persistence and urgency.
Our highest goal is to be the market leading, trusted advisor to organizations driven to maximize results, reduce expenses, manage
risk and improve environmental performance. Our focus is to grow results on saving resources for our clients – from utilities to
facilities. We apply data-driven insights – from demand to impact – to target inefficiencies and See More, Save More and Sustain
More for our clients.
We strive to deliver results and innovation through efforts of our unparalleled people to each and every client with whom we
engage. We’re on the look-out for team players to work with us in serving as an integral extension of our clients to measure,
analyze and improve resource management. Come join the Ecova family… together we can Make a World of Difference.
 Partner with Human Resources regarding all aspects of staffing and workforce planning,
development of staff, evaluating performance, staff development, and recommending salary
adjustments. Responsible for decisions around hiring and disciplinary actions up to and including
termination.
Role Competencies
 A bachelor’s degree in business administration, accounting, finance or related degree required.
 Minimum 3-5 years of supervisory and/or management experience
 Demonstrated initiative in identifying as necessary, new processes or procedures and fostering a
continuous process improvement culture.
 Experience working in, or with, utility customer service teams to establish new accounts is a
significant plus.
 Proven knowledge of utilities and their account management processes is a significant plus
 Excellent communication (written and oral) and interpersonal skills.
 Highly collaborative work style.
 Must demonstrate high integrity and strong leadership principles.
 Must be detailed oriented and have the ability to organize and prioritize multiple tasks and
workflow.
 Excellent time management and organizational skills.
 Must have strong computer skills, including intermediate level aptitude in Word, Excel, Access,
Outlook and Internet.
 Other combinations of education/experience may be considered.

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Ecova/Portland, OR

VP, Utility Energy Efficiency Program Delivery
As a member of utility division’s executive team, the Vice President of Utility Energy Efficiency Program Delivery, herein referred to as our internal title, VP, Utility Efficiency Solutions, will report to Ecova’s Executive Vice President, Utility Division and lead the utility division’s North American operations.

The VP, Utility Efficiency Solutions is responsible for the successful implementation of utility programs across North America. This position will be responsible for day-to-day operations while providing direction and monitoring of performance for all of the main delivery activities of the utility division.

Role Description
• Lead the day-to-day operations of the company’s energy efficiency program delivery teams in the residential, commercial and industrial sectors across North America.
• Work as part of Ecova’s leadership to set strategy and direction for the utility business.
• Maintain a high performance, positive culture focused on business results while upholding the mission and vision of the organization.
• Manage overall utility delivery functions to achieve Ecova’s P&L objectives working closely with Strategy & Innovation, Sales and Portfolio Management to ensure achievement of future business.
• Oversee the delivery of programs to scope and budget to achieve customer satisfaction, revenue and EBITDA targets for each individual utility program.
• Provide regular communications and status updates relative to program requirements both externally to clients and suppliers and internally to executive management.
• Maintain a disciplined approach to project and resource management across the utility division.
• Oversee the management of a network of supplemental service providers/partners to address peak resource needs and address gaps in capabilities required to deliver our programs.
• Maintain operational discipline and state of the art information systems to ensure quality data capture and reporting related to utility energy efficiency program activities.
• Implement and oversee a continuous improvement program: refine the processes and procedures to drive operational improvements, on time delivery and quality standards to help take the business to the next level. Manage customer driven metrics and delivery initiatives.
• Collaborate with sales/account teams to provide comprehensive client solutions, proposal support while ensuring the ability to deliver on commitments.
• Serve as the executive point of contact with clients in dealing with quality and delivery metrics regarding ongoing program operations.
• Provide company with strong day-to-day leadership presence and support of an open-door, goal-oriented policy among all staff.
• Be a role model in maintaining company stability and reputation by establishing and communicating a corporate value system, enforcing ethical business practices, and complying with all state and Federal laws and regulations.
• Lead a staff of talented professionals in their development, succession planning, teaming across functional boundaries and performance evaluations to create a world-class organization. Maintain professional knowledge and industry relationships by attending industry workshops and conferences, establishing personal networks, and implementing best in class business practices.
• Participate as an active leader across Ecova for continuous improvement and cross group synergies.

Role Competencies
• Ability to build high performing cross functional teams.
• Demonstrated leadership with high integrity able to build upon a culture of commitment, accountability and high performance.
• Ability to manage complex, high-growth operational issues, leading line-level and management staff while delivering exceptional results to utility clients.
• Ability to be highly numerate and understand financial management of the P&L and operating cash flow, with exposure to balance sheet issues.
• Knowledge of the utility energy efficiency market is required.
• Knowledge of utility decision making processes to include integrated resource planning, cost effectiveness, total resource cost and other program design elements is required.
• Demonstrated outstanding project management skills, knowledge and leadership ability.
• A proven track record of consistently delivering results on time and on budget.
• Ability to make decisions fast, with less than complete information and has the fortitude to make tough calls.
• Ability to build effective relationships with internal leaders and other key stakeholders with a demonstrated ability to influence others including key client relationships.
• Effective verbal, written, and listening skills including excellent negotiation, presentation and public speaking abilities.
• Ability to analyze, interpret and synthesize data and information along with strong computer skills.
• Ability to sell and influence while accepting a variety of ideas and inputs.
• Strategic thinking and leadership.
• Drive for change and continuous improvement.
• Bachelor's degree required preferably in business and/or engineering degree. Advanced degree in business management, environmental policy, energy management a plus.
• Minimum 10 plus years of progressive, professional experience in management of operations in utility funded energy efficiency and/or renewable energy field.
• Minimum 7 years of experience leading and directing others including cross-functional and matrix-managed teams, demonstrating successful leadership of large teams (including managers), is required.
• Experience working within a complex and/or fragmented North American business.
• Experience managing P&L and/or departmental budgets required.
• Experience working with and influencing the C-suite.
• Experience with profit and loss responsibility for a “best in class†$50 to $100+ million business.
• An understanding of and experience with some or all of the following is required: whole home, retail and commercial & industrial program design and implementation practices.

Ecova Information
Our salaries are competitive and commensurate with experience. We are a performance-based culture and have goal-based incentive programs and generous employee benefits. Our comprehensive benefit package includes medical, dental, vision insurance, life, AD&D, short- and long-term disability insurance. We also offer flexible spending accounts and 401(k) with a generous employer match.

Ecova is an equal opportunity and affirmative action employer. All qualified applicants will be considered without regard to age, race, color, national origin, ancestry, sex, sexual orientation or preference, religion, marital status, citizenship, veteran status, or physical or mental disability.

To learn more about Ecova and to apply online, please go to: http://www.ecova.com/about-us/careers.aspx.

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Sustainable Produce Urban Delivery (Spud.com)/Los Angeles, CA

Sustainable Produce Urban Delivery (Spud.com) is North America’s greenest grocer. We operate in seven cities across the west coast and have over 16,000 customers. In each location we hire locally, buy locally, and deliver locally. Spud.com believes we ought to be the most socially responsible, environmentally sound, and financially viable organic delivery company in North America, while we also simplify and enrich the lives of our customers, staff, suppliers and community partners. We strive to provide meaningful work, competitive compensation, and other opportunities for staff to share in the success of the company.

Sustainable Urban Produce Delivery is currently seeking a full-time Grocery Buyer to join our growing team in Los Angeles, CA. This position is eligible to participate in our Benefits, Stock Option, and Profit Sharing programs.

Summary: The primary objective of this position is to oversee the day-to-day operations of the Grocery Purchasing function, ensuring the best local grocery products are sourced at the best price and delivered just in time.

Responsibilities:
• Coordinate weekly grocery purchase orders, specials pricing and product promotions.
• Continually source new, local, and quality grocery products and suppliers to complement product offerings.
• Conduct competitive research to ensure price points are competitive within the industry.
• Meet with brokers and attend grocery wholesale tradeshows to source new products and discover price saving opportunities.
• Inventory management to include: completing all product notes, ingredient lists, vendor and produce notes, website images, and ensuring completion of periodic cycle counts on all products.
• Ensure that the web-site is continually updated and accurate and that all products have appropriate photos.
• Help set purchasing and inventory targets for the team that support the Strategic Plan.
• Execute on annual promotional calendar events and ensure timely completion.
• Review promotional programs and provide recommendations for future promotional programs.
• Prepare weekly performance statistics.
• Implement and help develop policies and procedures related to grocery purchasing and inventory control.
• Perform other duties as required by the General Manager.

Requirements:
• Experience with grocery purchasing and management in an established grocery store is required.
• At least 3+ years of general purchasing experience.
• Must possess a strong attention to detail and have the ability to multi-task.
• Candidates must be adaptable to different situations and personalities and work well under pressure.
• Must have the ability to communicate effectively with tact and diplomacy.

If you share our passion for organics please submit your resume to: careers@Spud.com

Sustainable Produce Urban Delivery is an Equal Opportunity Employer


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Sustainable Produce Urban Delivery (Spud.ca)/Vancouver, BC, Canada

Sustainable Produce Urban Delivery (Spud.ca) is North America’s greenest grocer. We operate in seven cities across the west coast and have over 16,000 customers. In each location we hire locally, buy locally, and deliver locally. Sustainable Produce Urban Delivery believes we ought to be the most socially responsible, environmentally sound, and financially viable organic delivery company in North America, while we also simplify and enrich the lives of our customers, staff, suppliers and community partners. We strive to provide meaningful work, competitive compensation, and other opportunities for staff to share in the success of the company.

Sustainable Produce Urban Delivery is currently seeking a Commercial Sales Support Representative to join our growing team in Vancouver, BC. This is a full-time salaried position that will include base salary and bonus opportunities based on new customer accounts. The Commercial Sale Support Representative is also eligible to participate in our Benefit, Stock Option, and Profit Sharing programs.

Summary: The primary objectives of this position are to manage the day to day services for all commercial accounts and to add new commercial accounts.
Responsibilities:

• Provide excellent and thorough customer service to all commercial customers.
• Increase new Mainland Milk customer accounts through face-to-face selling and cold calling.
• Create new accounts and ensure customer orders are complete utilizing internal system.
• Process corporate office customer orders through website and internal system.
• Develop new selling techniques to Mainland Milk customers.
• Responsible for ordering and fulfillment of all Mainland Milk products.
• Analyze and evaluate resources of information, including but not limited to, account specific data, internally generated reports, and external third-party information, to increase and grow existing accounts.
• Follow up with customers for account receivables and overdue payments.
• Prepare weekly performance reviews and updates.
• Create new accounts through website.
• Provide order and trial information to Produce Purchaser for order fulfillment.
• Work as a team player with all team members and departments.
• Perform necessary data entry.
• Other duties as required.

Requirements:
• Minimum three (3) years experience in a sales or customer service role.
• Post secondary education preferred.
• Knowledgeable about consumer products and delivery services.
• Must be an effective communicator, specifically over the phone and through emails, with ability to communicate across multiple locations.
• Strong interpersonal skills.
• An excellent team player.
• Requires the ability to work cross-functionally and to understand purchasing schedules and limitations.
• Self-motivated and ability to execute on tight timelines.
• Computer literate with the ability to learn new systems and programs.
• Must possess a driver’s license and clean drivers abstract.

If you share our passion for organics please submit your resume to: careers@Spud.ca

Sustainable Produce Urban Delivery is an Equal Opportunity Employer

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