Customer Service Rep / Greenhome.com / San Francisco, CA
Greenhome.com/San Francisco, CA
Position: Green Website Customer Service Representative
Location: Financial District, San Francisco, CA
Deadline for Application: June 10, 2012
ABOUT GREEN HOME:
We are a leading, eco-friendly ecommerce website that has been helping Americans go green since 1999. We pride ourselves on the largest selection of green products and excellent customer service. We have sold millions of dollars of eco-products, removed tons of carbon from the atmosphere, saved thousands of trees, and kept countless gallons of toxic chemicals out of our waterways, simply by offering Americans green alternatives to mainstream products. Positioned for major growth and expansion, we are looking for a positive, creative individual who is ready to make a positive change.
ABOUT THE POSITION:
This is an entry level customer service position with flexible weekday hours. Part-time position with full-time growth opportunity.
â€¢ Assist with daily operations including customer service, sales and marketing
â€¢ Respond to emails, answer phones, track orders, communicate with customers and suppliers
â€¢ Update product copy, images, and prices on our website
â€¢ Assist with marketing campaigns, research, reports and overall organization
â€¢ Participate in company meetings and green product testing
You are passionate about green, enjoy talking to people, like to organize and analyze data, have a creative flair with words and want to make a positive impact on our planet through educated consumerism. You have a degree in communications, marketing, e-commerce, creative writing, business or similar.
Your strengths include:
â€¢ Positive customer service skills and the ability to handle stressful situations with a smile
â€¢ Excellent organizational and multitasking capability
â€¢ Confident and witty writing talent
â€¢ Efficient excel skills with the ability to learn and master new databases quickly
â€¢ Retail and/or product sales experience a plus
â€¢ Love a challenge and learning about green products
â€¢ Social media savvy (Facebook, Twitter, Blog)
Send us your resume, cover letter, and 300 word writing sample via email. Please no phone calls. Hourly Pay DOE. We are an Equal Opportunity Employer.
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