Commercial Sales Support Representative / Sustainable Produce Urban Delivery (Spud.ca) / Vancouver, BC, Canada
Sustainable Produce Urban Delivery (Spud.ca)/Vancouver, BC, Canada
Sustainable Produce Urban Delivery (Spud.ca) is North America’s greenest grocer. We operate in seven cities across the west coast and have over 16,000 customers. In each location we hire locally, buy locally, and deliver locally. Sustainable Produce Urban Delivery believes we ought to be the most socially responsible, environmentally sound, and financially viable organic delivery company in North America, while we also simplify and enrich the lives of our customers, staff, suppliers and community partners. We strive to provide meaningful work, competitive compensation, and other opportunities for staff to share in the success of the company.
Sustainable Produce Urban Delivery is currently seeking a Commercial Sales Support Representative to join our growing team in Vancouver, BC. This is a full-time salaried position that will include base salary and bonus opportunities based on new customer accounts. The Commercial Sale Support Representative is also eligible to participate in our Benefit, Stock Option, and Profit Sharing programs.
Summary: The primary objectives of this position are to manage the day to day services for all commercial accounts and to add new commercial accounts.
Responsibilities:
• Provide excellent and thorough customer service to all commercial customers.
• Increase new Mainland Milk customer accounts through face-to-face selling and cold calling.
• Create new accounts and ensure customer orders are complete utilizing internal system.
• Process corporate office customer orders through website and internal system.
• Develop new selling techniques to Mainland Milk customers.
• Responsible for ordering and fulfillment of all Mainland Milk products.
• Analyze and evaluate resources of information, including but not limited to, account specific data, internally generated reports, and external third-party information, to increase and grow existing accounts.
• Follow up with customers for account receivables and overdue payments.
• Prepare weekly performance reviews and updates.
• Create new accounts through website.
• Provide order and trial information to Produce Purchaser for order fulfillment.
• Work as a team player with all team members and departments.
• Perform necessary data entry.
• Other duties as required.
Requirements:
• Minimum three (3) years experience in a sales or customer service role.
• Post secondary education preferred.
• Knowledgeable about consumer products and delivery services.
• Must be an effective communicator, specifically over the phone and through emails, with ability to communicate across multiple locations.
• Strong interpersonal skills.
• An excellent team player.
• Requires the ability to work cross-functionally and to understand purchasing schedules and limitations.
• Self-motivated and ability to execute on tight timelines.
• Computer literate with the ability to learn new systems and programs.
• Must possess a driver’s license and clean drivers abstract.
If you share our passion for organics please submit your resume to: careers@Spud.ca
Sustainable Produce Urban Delivery is an Equal Opportunity Employer
Apply To Job
View full post on GreenBiz Jobs