Account Manager / Ecova / Houston, TX
Ecova/Houston, TX
Commercial & Industrial
Ecova Commercial and Industrial (C&I) business unit develops and manages utility energy efficiency programs throughout the Northwest, California and the Midwest. Our C&I team has an immediate need for an Account Manager, herein referred to as our internal title, Project Lead, based out of a home office in Houston, TX to support existing and new program operations as we work to aggressively expand our C&I practice throughout the U.S.
In this role, you will report to the Program Manager and experience all the benefits of working for a fast-paced, entrepreneurial company while having a significant impact in energy efficiency, climate and sustainability.
Role Description
• Oversees all aspects of project(s); sets deadlines, assigns responsibilities, and monitors and summarizes progress of project.
• Leads task execution of project work plans and work breakdown structures.
• May lead, direct and manage the work of others.
• Prepares reports for internal and external audiences regarding project status.
• Prepares marketing strategies and programs for a product or product line.
• Evaluates product performance to help develop and update company goals and objectives.
• Advises team on any relevant product concerns.
• Recommends changes to current product development procedures based on market research and new trends.
• Develops and maintains favorable relationships with new and existing clients in order to increase revenue.
• Ensures that organizational goods or services consistently meet client needs.
• Responsible for sustaining and renewing client contracts.
• Develops and maintains relationships and favorable contacts with current and potential customers. Will resolve customer issues and problems in a timely manner.
• Develops and gives presentations to assist in program delivery and execution.
• Develops marketing strategies and marketing materials in conjunction with other internal teams to support programs.
• Drafts and delivers client reports and communications on a regular basis.
• Advises internal teams on any relevant product concerns and may recommend changes to current product development procedures based on market research and new trends.
• May evaluate product performance to help develop and update company goals and objectives.
• Performs related work as required
Role Competencies
• Experience proactively addressing and resolving customer issues, complaints, and concerns in a timely manner.
• Proven ability to work independently, manage time effectively, and be self-directed.
• Ability to work in cross-functional and matrix-managed teams.
• Relies on pre-established guidelines, processes and/or procedures to perform job functions.
• Relies on experience and judgment to plan and accomplish goals.
• A high degree of creativity and latitude is required.
• Bachelor's degree and minimum 5 years experience managing the delivery of project work plans, task completion, and/or project tasks.
• Minimum of 3 years experience in energy efficiency, renewable energy, and/or electric technologies concepts, practices, and procedures or related field.
Ecova Information
Our salaries are competitive and commensurate with experience. We are a performance-based culture and have goal-based incentive programs and generous employee benefits. Our comprehensive benefit package includes medical, dental, vision insurance, life, AD&D, short- and long-term disability insurance. We also offer flexible spending accounts and 401(k) with a generous employer match.
Ecova is an equal opportunity and affirmative action employer. All qualified applicants will be considered without regard to age, race, color, national origin, ancestry, sex, sexual orientation or preference, religion, marital status, citizenship, veteran status, or physical or mental disability.
To learn more about Ecova and to apply online, please go to: http://www.ecova.com/about-us/careers.aspx.
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